Disappearing Deposit at Crazy Luck

[Guest]

Hello,        I attempted to make a deposit at Crazy Luck Rival casino about 2 nights ago. It was taking forever for me to get a response on whether it went through or not. Finally it said that my deposit was declined and no money was added to my casino balance. I went to check my online bank statement (Netspend) and it said that the transaction had gone through and the money was deducted from my account. I told the guy at customer service at Crazy Luck what happend and he said that I need to take it up with my bank. How do I go about that when it's a gambling transaction? Should I just chalk it up as a loss or what? Thanks for any responses! My casino ID is: steif3                  Thank you,                                 steif3

 

[Mben]

steif, that has happened to me at other casinos with NetSpend. What you have to do is wait until the money comes back to your card, usually up to 7 days. It will come back if the merchant (the casino in this case) doesn't go and get the $$ from your card. I hope that makes sense and I know it's probably not what you wanted to hear. It usually happened to me when that was all the $$ I had to play with at that moment and waiting for it to come back into my NS account balance sucked.

 

[Guest]

Thanks for your reply Mben. This happened to me once before at Inetbet and, the money never showed back up on my card or in my casino account and, I just let it go. It just really pxxxed me off that it happened this time again because, that was the only money I had left on my card. I'll wait the 7 days and see what happens. I'm not holding my breath though. Thanks again. Steif3

 

[Mben]

You're welcome, steif. That's weird the money showed up on your card from iNetbet. Let's hope this one does. Mine always showed up after the transaction expired.

 

[omeg]

Mben wrote: You're welcome, steif. That's weird the money showed up on your card from iNetbet. Let's hope this one does. Mine always showed up after the transaction expired.

 Mine too Mben.  A transaction has appx 3 days to clear or complete.  Once the 3 days are over, it either is completed to the merchant, or expired, and put back on the card.Let us know steif3 how it goes for you.                                                                               Pam

 

[Mben]

Correction ... I meant to say That's weird the money DIDN'T show up on your card from iNetbet.