Steve: Welcome to Lucky18 Casino. How may I assist you?
patrick8: Hi Steve
Steve: hi
patrick8: Just checking in - I assume that there is nothing new in the investigation as to where my wire transfer went?
patrick8: patrick8
patrick8: psp1@yahoo.com
Steve: Please hold on just a moment, I will check your account....
patrick8: it's only been 3 months, so...
Steve: i am sorry there is no update on your withdrawal. You will be notified as soon as we receive information on your payout, Once again i apologise for the time it has taken,
patrick8: How long does it take to get me the name of the bank that sent the wire transfer and the transaction number? Is 2 weeks reasonable?
patrick8: because it has already been over 2 weeks
Steve: i know it has been over 2 weeks, I will contact the withdrawal department and will inquire the whereabouts of your withdrawal.
patrick8: it's been over 2 weeks since requesting that information - it's been over 3 months since I requested the withdrawal
patrick8: that isn't acceptable under ANY circumstances
patrick8: if they don't want to pay me, just tell me and I'll go away
Steve: We will pay you, you will be receiving your payout
patrick8: of course, I'll tell EVERYONE never to play here, but...
patrick8: Steve, I realize that it is out of your hands, but if you didn't get paid for 3 months, I doubt if your patience wouldn't wear thin
patrick8: 2-3 weeks is too long. 3 months is a slap in the face
Steve: We do pay our players, some withdrawals do take longer than others,
patrick8: I don't want to get you in trouble, but I hope that you can see just how ridiculous this is
patrick8: 3 months isn't long - it's ludicrous
patrick8: no one stays in business operating like this
Steve: Players have been receiving their withdrawals, I will contact you as soon as i receive an update,
patrick8: Will you contact me either way? I haven't heard anything from anyone in weeks
Steve: I will contact you, can you please confirm your email address?
patrick8: psp1@yahoo.com
Steve: ok thank you patrick,
patrick8: Thanks steve - I know that it is out of your hands, but it makes all of you look shady
patrick8: and I know that you don't deserve that
Steve: Thank you, I will do what i can to help you with your withdrawal.
Hmmmmm, Being Lucky18, why doesnt this surprise me? !
I like how you told live chat it was quite unacceptable to have to wait this long.
Not that it will make any difference to them of course, and how they run their business, but I know it had to feel good to tell them how you felt. hehe
Keep us updated when you hear anything else. Likely another three weeks? haha
I logged into Live Help today to see what the excuse du jour was - Kevin told me that there was a note in the account that they were going to try to pay me via Moneygram. No idea on timing, but I'm still not holding my breath ...
I logged into Live Help today to see what the excuse du jour was - Kevin told me that there was a note in the account that they were going to try to pay me via Moneygram. No idea on timing, but I'm still not holding my breath ...
I mean, what's 3+ months among friends ...
This is an update to your $200 cashout from Lucky18, right PSP?
Have you received your $600 from Rushmore yet?
I guess if the "friends" didn't forget their deoderent, then 3 months is bearable. lol
But for a casino cashout, it's totally unacceptable. But in your case, free money is totally acceptable.
I logged into Live Help today to see what the excuse du jour was - Kevin told me that there was a note in the account that they were going to try to pay me via Moneygram. No idea on timing, but I'm still not holding my breath ...
I mean, what's 3+ months among friends ...
This is an update to your $200 cashout from Lucky18, right PSP?
Have you received your $600 from Rushmore yet?
I guess if the "friends" didn't forget their deoderent, then 3 months is bearable. lol
But for a casino cashout, it's totally unacceptable. But in your case, free money is totally acceptable.
Fingers crossed you see the moneygram soon.
Sorry - yes, that last message was about the Lucky18 $200
Funny side note - last time that I talked to live chat, they offered me a $20 free chip (which I took - just for grins) - but how is that different than having them give you play money since can't ever cash out anyway?
it was for 150.00 not alot i guess but it was mine lol
Well heck yeah, it was and still is yours!
I was just wondering if it was a huge amount or not. Seems to me that they could have found a way to pay $150 compared to say $1500, you know? (even though they should be paying a $1500 cashout just as well. They are a casino after all!)
Steve: Welcome to Lucky18 Casino. How may I assist you?
patrick8: I'm curious hat the excuse du jour is
patrick8: what
patrick8: Hi Steve
patrick8: I've been waiting for a payout since June 7
patrick8: Any word on where it stands
Steve: Hi Patrick
Steve: Please hold on just a moment, I will check your account....
patrick8: thanks
patrick8: I haven't heard a word from anyone in several weeks
patrick8: last time I asked, they were going to try a Moneygram
patrick8: but that was 10+ days ago - with no communication
Steve: it is being dealt with by management and will be sent out to you, i apologize you have not yet received your payout, i will contact the withdrawal department to check the status and will notify you if there is an update.
patrick8: You understand that we are approaching 4 monts
patrick8: months
patrick8: How exactly is management dealing with it other than hoping I will just give up and go away?
Steve: yes. i know it has been 4 months, it does not usually take this long. i am sorry it has.
patrick8: Would you be happy if you hadn't been paid in 4 months?
patrick8: Would you show up for work? I doubt it
patrick8: This is completely and totally unacceptable
Steve: noone likes to wait for money
patrick8: this isn't waiting for money - this is ludicrous
patrick8: Do you trust these people to pay your salary?
Steve: yes. and we do pay our players too.
patrick8: I realize that I have no leverage, but if I don't get it this week, I will make it my life's work to slam your casino on EVERY player website
patrick8: there is NO EXCUSE for 4 months - NONE!!!!!!
Steve: ok patrick i will notify management of that, sorry once again.
patrick8: either I get the money or it is going to cost your bosses millions
patrick8: If they don't contact me in 24 hors, the slamming starts!
patrick8: This is total bullshit!!!!!
patrick8: either pay me or cancel my account and suffer the consequences
patrick8: the choice belongs to management!
patrick8: I hope that you get paid more regularly than the players do
patrick8: Do you trust these people to pay your salary? Very good question!
Steve: yes. and we do pay our players too. Ummm ... really?
patrick8: I realize that I have no leverage, but if I don't get it this week, I will make it my life's work to slam your casino on EVERY player website You go PSP!
patrick8: there is NO EXCUSE for 4 months - NONE!!!!!!
Steve: ok patrick i will notify management of that , sorry once again. Like they don't know there is no excuse for that?
patrick8: either I get the money or it is going to cost your bosses millions
patrick8: If they don't contact me in 24 hors, the slamming starts!
patrick8: This is total bullshit!!!!! Caca Pasa!
patrick8: either pay me or cancel my account and suffer the consequences
patrick8: the choice belongs to management!
patrick8: I hope that you get paid more regularly than the players do
Steve: Ummm, well my car is about to get repoed and my electric has been shut off for weeks.
patrick8: still here?
patrick8: or did you sign off on me?
Steve: No, I am not here. I am hiding under my desk right now. You a vewwy scawwy man!
patrick8: 24 hours
patrick8: then the shit starts!!!!! 1-800-THE-MOLB (<--- pronounced MOB for those who don't know who the quarterback for the AZ Cardinals is)
PSP, I didn't mean to make light of your situation because I know how frustrating it is to get paid by jerks like this. But man, that was a good read! Thanks!
I had actually won 1200.00 at Lucky 18 last year it took me 3 months to get paid I called everyday and contacted live chat sometimes twice a day, they jerked me around also, told me it was going to be moneygram and then a wire transfer of course it wasn't in my bank account , then when I called back again another excuse that the manager was out and he had the moneygram numbers so I had to wait till he got back and so on and so forth. I finally got paid 3 months later it was deposited into my bank account. I had to hassle them everyday to get paid but I did get paid never again did I deposit I don't even play there with free chips. I hope they pay you.
Well, apparently Lucky18 is under new management and, according to Live Help Phillip, they have paid all of their current withdrawals - of course, he didn't have any info on the older withdrawals like mine. It's only 6 months old, but he assured me that the new management would really answer my e-mail this time.
Yeah, right - just like Lucy won't pull the football away from Charlie Brown when he's trying to kick it
I just got an e-mail from Lucky18. The new management is trying to clean up the mess left by the previous group - planning to pay late this week via Moneygram.
I just got an e-mail from Lucky18. The new management is trying to clean up the mess left by the previous group - planning to pay late this week via Moneygram.
Not holding my breath, but...
They have thrown you another bone. haha, I hope this one is for real.
, sorry once again. 
