I figured - nothing to lose - so I asked for him to put a freebie chip in my account to make up for the wait. He said he couldn't do that, but he could offer me a "special" deposit bonus
If they lose a processor, then they have to scramble to find another. The industry is facing that "problem" everyday.
If they lost their processor, that's what they should have told you and not said it" was sent" thinking that would keep you happy and buy them some time.
Do I lead the league in not getting paid by anybody?
Atlantic Vegas Lucky18 Rushmore ...and I'm not even counting all of the Rivals and RTGs that came up with excuses after the fact why they weren't going to pay...
I had a withdrawal with them a few months ago and they had problems with the processor then. I took about 6 weeks, but I got paid. They said it was resolved then, but I guess they must have problems again.
patrick8: this is my weekly check-n to see if my withdrawal has been sent out yet
Alice: One moment please, I'm just checking your account.
patrick8: I spoke to Mike last week - he said that my cashout was in the next group of things to go to the processor
Alice: I see
Alice: Im sorry you had to wait.
Alice: I apologize it will be send with the next group in few days
patrick8: Really? Define "a few days"
patrick8: it's already been nearly 2 months
patrick8: I got an e-mail on Oct 9 that it was sent to the processor Oct 7, but it really wasn't
patrick8: you can't be any more specific than "a few days"?
patrick8: What is the reason for the delay this time?
Alice: One moment please Im checking
Alice: It was sent already but we had issues with the processor, it had been fixed already and we are about to send all the withdrawals within a day- 2 days
patrick8: so then I'm looking at 6-10 days from then?
I may have ya beat..granted it hasn't been nearly as long but I haven't even gotten as far as trying to withdrawl yet. I was playing at the new Buzzluck on Sunday. I was playing a tourney and hit the minor jackpot. When the tournament ended I saw that the winnings from the jackpot were not in my account. I have contacted support 5 times now and all thay can tell me is that they are having problems involving the tournaments that day. Apparently quite a few b people haven't been awarded their winnings. Everyday they tell me it should be straightened out shortly. When I asked to be compensated while I wait with just a small free chip I was told they can not give me a free chip until after I make a deposit. LOL...I don't think so..if they won't credit me my fair winnings I certainly do not have enough trust or stupidity to put any more money into their casino. It is not even as if I am trying to withdrawl what I won in the jackpot, I was just planning on playing with it for now. We'll see how it plays out but for a brand new casino this does not look good.
Congrats on your cash..about time!!! I've been having my own doubts about Rushmore, now I feel a lil better. Now, if I can just get my Buzzluck winnings...
Congrats on your cash..about time!!! I've been having my own doubts about Rushmore, now I feel a lil better. Now, if I can just get my Buzzluck winnings...
Thanks! No one was more surprised than I when it was in my account this morning.
I have a question about your Buzzlock winnings - what kind of tournament were you playing in? Was it one of the timed slot tournaments where everyone starts with the same amount? If so, my understanding was that anything won during those tournaments is strictly for for tournaments and doesn't carry over. I've won a couple of Random Jackpots in those tournaments, but all they ever did was add to my tournament score - aka not cashable.
Yes, it was that type of tournament, but apparently they have been having alot of similar issues. They did tell me that it has been reviewed by managment and I should be receiving it soon. I read in another thread here that some people received credit for their lost winnings today although I do not know what they were playing, so I checked in with support and was told to check my account tomorrow...I'll let ya know
No RTG-casino has ever been paying out any minor or jp to a player ever that was won in a tournament. It's only for the tournament and what you can win is the amount from where you are placed in the tournament. I would have been a millionare otherwise and all casinos would be out of money. I have seen randoms of $100 000. It would have been nice though...:)
I have a withdrawal with Rushmore which was approved on Dec. 1st and said it was sent out and that I should receive my winnings within 10-14 business days. PSP, exactly how long did it take you to receive your winnings. If anyone else had a withdrawal there recently how long did it take. My last witdfrawal with them took about 6 weeks, which was a few months ago, which at the time they said they were having processor problems, but thye told me that that problem was resolved. I have a feeling I am in for a long wait.
Thats terrible to have to wait that long. My withdrawal was approved on 12/1 so after I read your post I went to live chat and asked about my withdrawal and asked if I am going to have a long wait. He said that they are having processer problems, but are slowly getting payments out . also said that I will most likey have a longer wait than the usual 10-14 days.
I was just informed by live chat that my winnings have been sent to the processor, but could not give me a date that it was sent. I also received an email from Jessica Ross saying the they were informed by the processor that they will be sending out the rest of the withdrawals very soon. Hope that is true.
I was just informed by live chat that my winnings have been sent to the processor, but could not give me a date that it was sent. I also received an email from Jessica Ross saying the they were informed by the processor that they will be sending out the rest of the withdrawals very soon. Hope that is true.
I hope you see your withdrawl very soon nikkidog.......Thanks for the update.
Now they say it could be 2 weeks or more before I receive it. I wish they would have the courier check option. Received my payout from Grande Vegas 3 days.
Still have not received my winnings from Rushmore. Was requested on 11/28/2011 and approved on 12/1/2011. Was told before Christmas that it has been sent to the processor, but can't tell me when the processor will send it out, just tells me it will go out in the next batch of withdrawals. When that will be who knows.
I have 2 withdrawals pending...one approved on 10/21 and one approved on 11/7 for a total of $2700. Still have not received them. I even opened a new checking account because they said my current one returned the withdrawal. They said they tried to send a check, but Washington will not accept them and it was returned. Over the past week, apparently they have decided to stop responding to my emails!!! I contantly email, call, and live chat them almost every day. I'm starting to think they are screwing me out of my money.
I received an email yesterday ( after I emailed them ) telling me that my winnings were sent out and that it should be in my account or if not it should be there in a few days. As of right now the winnings are still not in my account. I requested the withdrawal on 11 /28/2011 and it was approved on 12/1/2011. I never received an email telling me that it was sent to my bank like I have been told I would for the past 2 weeks. I think they are just telling me that, so I won't bother them anymore, with emails or going to live chat. I don't know what to think anymore. I also have a withdrawal with WinPalace which I just requested the other day. Hope the same thing does not occur like Rushmore.
Each time I read this post I sigh. It is quite obvious that Rushmore is having payment issues, and each of you are doing everything you possibly can do get them to pay you to no avail.
All I can say from my own experience is that Rushmore does pay. It has been taking an extremly long time to get the money to the bank accounts but it does show up in the end.
I am hoping this will be the end result for all the players who have withdrawls thru Rushmore right now.
It is so hard to be patient after such a long time I know. Try to hang in there.
Still nothing from Rushmore. Received a reply to my email yesterday, saying because of the weekend and the banks being closed, maybe I will receive my winnings this week. Was told the same thing last week. This is really getting on my nerves.
Just received an email from Megan Ross from Rushmore. She said that they are in the process of getting a tracking number for the wire transfer to see where my winnings are. does that mean that it is lost?
Just read on another forum that some people have received emails from Rushmore saying that their withdral that was requested via wiretransfer will be received by check. They also have the check option in the cashier now for withdrawing . Still have not received mine yet. Has been 7 weeks, maybe I will receive a check, that would be nice.
Just read on another forum that some people have received emails from Rushmore saying that their withdral that was requested via wiretransfer will be received by check. They also have the check option in the cashier now for withdrawing . Still have not received mine yet. Has been 7 weeks, maybe I will receive a check, that would be nice.
I sure do hope you receive something nikkidog. It has been just to long a wait for you.
As we have seen in the past few weeks, checks are being sent vs wire transfers. I can only think it is due to processore issues.
I know at this point a check would be a welcome sight for you.
One week ago today I receeived an email from Megan from Rushmore saying that she was in the process of getting a tracking number for my wire transfer. I have not heard one word back from her. They do not answer my emails that I send regarding the tracking number. Live chat said that would leave a note for her to contact me , but she never does. This is really getting frustrating. According to her my wire transfer was sent out on 1/5/2012 andthey said I shouldhave received it by now, and that is what the tracking number wasfor, to track it down. They never emailed me andsaid that my bank returned the wire transfer, so that can't the problem. If they would just answer my emails and let me know what is going on, but I am being completly ignored.
Still waiting for my withdrawals from 10/21. They were supposedly sent to the processer 3 weeks ago. I finally received an email (after my 10 sent with no response):
Dear Angela,
I am checking with the processor daily on this matter and they have informed me that it can take some time to get a response form the banks. Also if you can make sure that you did not receive a payment from a company called Definite Payments, french name Paiments Definis as this is how it would show up on your bank statment. I will inform you as soon as I have been updated. Thank you
Best regards, Jennifer Morrison Withdrawal Department
REALLY?!! Like I wouldn't notice a $2700 payment added to my account!!! They're burnt!!!
Still no repsonse to my emails. I don't think that it takes almost 2 weeks to get a tracking number. They know that the wire transfer are not working out so why can't they just send a check like some people are getting. When and if they answer my email they will probably tell me the same thing to see if I received it from Definite payments. I have been checking my bank account from the beginning to make sure I haven't missed anything, and like you said would know if the payment was received. I know how much I have in my account and would know if I received it. Just another excuse on their part. At this point I am beginning to think that I will never see that money.
What bothers me is that they now stopped answers my emails. If they would just let me now if they received the tracking number for the wire transfer, which they said over a week ago that they were waiting for ( I don;t think it takes this longto get a tracking number ). or if they are going to send me a check like some other people have received. They just keep be hanging wondering what is going on. Then when I go to live chat they offer me deposits bonus for my patience. Like I am really going to make a deposit LOL. They have given some people a free chip. I don'y even want that. I just want my money.
Hello, I'm a new guy here. i found the thread "Rushmore Saga" just by poking around on the web so I joined this forum. I am posting here just to let it be known that Nikkidog is NOT alone! My story is very similar to Nikkidogs.
I made 3 cahouts from Rushmore Casino as follows:
Cashed out $2,000 - approved on Nov. 24th Cashed out $1,800 - approved on Dec. 1st Cashed out $1,000 - approved on Dec. 8th
Today is Feb 2nd and I still did have not received any money from any of these withdraws. I am experiencing the exact same thing as Nikkidog as far as my communications with Rushmore. I am sick about the whole thing and just decided to post my frustration here and to let it be known what is in store for anyone trying to get a cashout from this casino.
Wonder many more folks aren't getting their money! I really feel like when that damn pop up window comes up their automatically, to say NO DAMIT, I am NOT going to deposit...Why deposit if I won't get paid!!!!
I know just what you are going through. Well yesterday I received an email from Tara Murdoch, who said that she is now in charge of the withdrawals department. She said that they are still trying to locate my funds and as soon as they are found, that they will issue me a check for my winnings. She also said that they have a new process, who they know has good results in getting the winnings paid. The laste mail I received before the one from her was from Megan, on 1/18/2012, in which she said that they were waiting for a tracking number for my wire transfer. I never heard from her again after that and she never answered any of my emails. It has been 2 weeks now and I can't believe that the have yet to get a tracking number. How long is this going to take now. They know that the wire transfers are not working, so why not just send a check. I have been told so many different stories, that I don't even know if I should believe this one. I will let you know if and when I receive my winnings or any updates with a different story.
Here is the latest news I just received. Spoke with Nick in live chat. He said that they have a reference number for my wire transfer and gave it to me, He said that according to the processor I should have received my winnings on 12/31/2011 and it should have read Definitive Payment Payments. I was told by the withdrawals department a while back that it was sent out by the processor on 1/5/2012, so how could it have been in my bank account on 12/31/2011. He said to check with my bank and give them the reference number to see why it was not placed in my account and possibly not accepted by my bank. . I really do not want to give my bank any information as to not raise any red flags. He said that they are trying to locate my winnings and get it back and then they would issue me a check. Mben,what do you think all about this. I just do not know what to believe.
Man I wish we had a good rep that I could talk to about EVERYONE'S issues.
Call your bank, nikki, and ask them if any wires tried to come in, give them the reference number. If they say yes, but was rejected, then you go back to Rushmore and tell them that. If they say no, then you go back to Rushmore and tell them that too.
Don't give the bank any info other than the amount, the dates the wire was suppose to hit around and the reference number. I don't think they will ask you any questions other than that and if they do, just tell them it is a wire coming from a friend overseas.
Nikkidog - No. i've heard absolutely nothing from them. every time i talk to them on chat (which seems the only way to communicate) they just keep giving me a slightly altered version of the same story they keep telling me which, in a nutshell is...... "it is in the hands of the processor you should get your money very soon".
Just to let you know, i read the advise that Mben just posted here about calling the bank, and I liked the idea, so i called my bank. They were able to confirm that no wire transfers (in the amounts I specified) were ever sent. They said they would have a record of it if it did. Therefore, I know with certainty that it is all Rushmore stalling and jerking me around.
Did the bank ask you any questions about the wire transfer, like where it was from or anything like that. They are just stalling, but I did read on another forum yesterday that some people are starting to receive their money, who have been waiting as long as we have. If they don't know where the wire transfers are , stop all this nonsense and lies and just send us a check.
no. i was fortunate to get someone on the phone who wasn't nosing into who the transfer was coming from. I just asked her a direct question .... " were there any wire transfers intended for my checking account in the sum of $2.000 that were rejected or denied in the past 3 months? " . she then took a moment to check my account records and said "not that we are aware of". and that was that.
Thanks from me also Mben. I emailed the withdrawals department and told them that there is no record of a wire transfer to my bank. Of course I have not received an answer. I also went to live chat and told them. They said they will forward my message to the withdrawals department, but can't count on that either. Maybe Bel can get some answers. I sure hope so.
i just wish we can get this whole thing over with. They know that the wire transfer are not working out , so stop all this and send the people a check.. I just cashed out from Titan last night. I hope it is not going to be a repeat of Rushmore. my last cash out from Titan went pretty fast with no problems at all, I hope this one will be the same.
But as far as Rushmore goes I want my . It has been 2 1/2 months now and a lot of frustration.
Just received an email from Rushmore saying they will update me about my withdrawal as soon they have more information. Wanted me to verify my mailing address , to speed things up , should they need to send me a check.
Not holding my breath, in case it is just another stall tatic.
I read yesterday that some one was sent a check on 1/26 and his received it winnings yesterday 1/7. Hope that is what they will do for me and alot of other peole.
OK. just got an e-mail from Rushmore withdraws department. Very encouraging as i have not heard from them in over a month. I believe it is the same e-mail nikkidog got, but still it is something, and it sounds promising. At least they are acknowledging that they owe me $4800 and they are sorry for the delay, and somebody there is trying hard to get my money to me. this is a copy/paste of the e-mail:
Dear Scott
My name is Tara Murdoch. I am now in charge of the withdrawals department. I understand from Megan that you have yet to receive your funds. Please be assured that I am looking into this, and as soon as we have more information from the processor regarding the funds we will be able to send you a check instead, as this seems to have been a more successful method.
In the meantime we have also found a new processor who we know has had good results in the past to take over sending out all our funds.
I understand your frustration as you have been waiting a long time, please be aware that my team and I are working as quickly as we can to ensure you receive your funds as soon as possible, and once we have more definitive answers I will be in touch.
Kind regards
Tara Murdoch Withdrawals Manager
Also, just an fyi,I have played at quite a few online casinos and the one I like the most is vegas2web. I've had lots of success there and they are so reliable, it makes me wonder why I play on any other. I am not trying to promote them as I have absolutely no vested interest. I just know it is not easy to find a really good "all around" online casino. 2 weeks ago I was spinning away on a slot called Sherwood Forrest Fortunes for $2.00 per spin and I got 5 bonus spins worth 3X. one of those spins won me $6,012!!! it was awesome! They even had my initials and my win amount on the homepage on this little scrolling list of winners. Anyway, the point is, I have already received 3000 of that and the other half is coming on Friday. At least it takes my mind off of this "Rushmore Saga", as it is so properly titled. I feel like we are gonna get paid real soon nikkidog. I've been thinking that for a while now but I really do feel good about our chances. :)
That is the same exact same email I received from them about 2 weeks ago and have not heard anything from them until today, the email I just posted about,. Maybe we are getting close to be getting paid.
Just spoke with live chat. He said that they are no longer issueing checks instead of a wire transfer for my withdrawal. He said that they have a new processor ( heard that before ) and as soon as they locate my funds they will resend the wire trahsfer. Said I will get paid but , just when they don't know. I am so and at my wirs end. It is always a different story, day after day.
omg... i'm with you an that wits end statement. amazing how they r having trouble locating the funds they have owed us for the past 2 1/2 months, but yet if you would go to deposit money in their casino right now, they can locate the funds in your bank account and suck them out of there in 20 seconds flat !
I also sent an email to Tara, but she has not responded. You are so right, they have no problem taking our money in just a few seconds. You would think that after almost 3 months they would locate our funds. It is the weekend now so for sure we won't hear anything.
No. Trust me, I will certainly post here if I get any real news about it or if I get paid. I will probably throw a party if I ever get my $$$ and your invited... lol I keep checking here every day to see if you or anyone else paying attention to this has anything new. This is just a real shame :(
When you called your bank and asked them about the wire transfer did you have a tracking number to give them. I think I mentioned in the pm I sent you that they now tell me that I have to call the Bank of America and give them the tracking number , even though that is not the bank that I have my checking account at. The said that all wire transfer go through them before it goes to my bank. I do not believe this because in the 3 months that I have been getting all kinds of story, no one has ever told me that. When I asked him why was I not told this before he would not answer the question and stopped the chat. So I think that it is just another stall. Well when and if we get paid I will be joing you for the party and then I will have one and you are invited, along with everyone here at the forum. Let me know if you hear anything from them, I will be going to my daughters in Baltimore this Monday and returning on Thursday. I can use her laptop to come in here and see whatis going on. Have a good weekend.
No I did not give a tracking number as I had no tracking number to give them. My bank knew (knows) weather or not a wire transfer tried to come in or not. This is just another stall tactic from Rushmore. I seriously do not know how they can stay in business with this sort of thing happening. And I dont like to say this but I am now starting to think that maybe we will never get paid. The only hope I still have is the fact that they did send us both recent e-mails that acknowledge the fact that they do still owe us money and they are apologetic and are working on getting that money to us. Believe me.... this is one of the most frustrating things I've ever been through.
Well I see that people are getting paid from the same time frame as my withdrawal, but nothing for me. They still keep saying no new updates on my withdrawal. Seems very funny to me. Will not answer any emails, which makes me very
nikkidog, Other than you actually getting paid by Rushmore, I have, perhaps, the best news that you could possibly hear. Rushmore wired all of the money that they owed me into my bank account today. They lumped all 3 payments into one for a total of $4,780. While this is very good news, I absolutely REFUSE to celebrate it until I hear the same has happened for you. I am really hoping your next message is to tell us that you got yours too.
I have not received an email yet saying that I am getting paid or when. According to live chat Tara was supposed to email me today, but as of yet I have not heard from her. That was the message she told live chat to to give me., that she was going to email me today with details about my withdrawal., but I have heard that many times, and have never heard from her. So I still have no idea what is going on. I am happy to hear that you are finially getting paid. Hopefully I will be next. Let us know when you receive your winnings.
the e-mail i got from them this morning stated that they "resent the withdraws yesterday" (sunday feb 26). not sure how that happened so fast but... it did happen.
Well Tara was suppose to email me yesterday and never did . Now they say she will email me in the next couple of days. This is really rediclious. When and if she does email me it will probably be the same thing, " no new updates, will contact you when there is ".
... While this is very good news, I absolutely REFUSE to celebrate it until I hear the same has happened for you. I am really hoping your next message is to tell us that you got yours too.
QB10, first of all I am very happy you received your winnings!
Second of all, that is great the way you are backing up your fellow member.
We are all rooting for nikkidog now ... even more so!!!
Thank you Mben and QB10. I have a bottle of Champagne that I have been saving for a special occasion. We will break it open when and if I get paid or even if I don't we can celebrate QB10 getting paid. Thanks for caring. You are great.
I would really like to thank the site moderators (Mben, PMM) for their interest, concern, and support. It was a rather lonely dilemma to be in until i found this site where people actually care about the unfortunate situations of others. THANK YOU VERY MUCH !!!
Nikkidog, not sure what I can do to help, but, i will say this...... If our roles were reversed (you got paid and I did not) I would be feeling WAY more confident and "at ease" about the fact that you will get paid also. I did read on one site that reviews casinos that there were many complaints about very slow payments from Rushmore, but the article also went on to say that there were NO cases of players NOT being paid. I'm feeling certain that you will get your cash. Will be rootin' for ya!
I would really like to thank the site moderators (Mben, PMM) for their interest, concern, and support. It was a rather lonely dilemma to be in until i found this site where people actually care about the unfortunate situations of others. THANK YOU VERY MUCH !!!
Nikkidog, not sure what I can do to help, but, i will say this...... If our roles were reversed (you got paid and I did not) I would be feeling WAY more confident and "at ease" about the fact that you will get paid also. I did read on one site that reviews casinos that there were many complaints about very slow payments from Rushmore, but the article also went on to say that there were NO cases of players NOT being paid. I'm feeling certain that you will get your cash. Will be rootin' for ya!
QB10......Nicely put, and all of us are root'in for the day nikkidog gets paid. It will happen. It just has too.
Thanks for the nice post to myself, Mben, and nikkidog. It is members like you who make our forum the best there is.
I would really like to thank the site moderators (Mben, PMM) for their interest, concern, and support. It was a rather lonely dilemma to be in until i found this site where people actually care about the unfortunate situations of others. THANK YOU VERY MUCH !!!
You're welcome, QB10.
Sometimes just knowing others are in your same situation is comfort enough to get through cashout issues like this.
And to have the "vocal" support of fellow gamblers is a huge comfort too.
well it looks like I am not going to paid. they told me it is out of their hands and there is nothing more they can do. said the wire transfer is stuck some where and in so many words said it is up to me to try and get it released. But they did offer to credit my account in the amount of my last depost which was 25.00 lol months ago, before this whole mess started. Said I had to go to live chat to request it, which I did not. I just want the 725.00 they owe me. wish there was more I can do. This was not my fault and they should make it good. It is not the matter of the money anymore ( although I stil lwant it ) it is the point of the matter. They have strung me along for 3 months promising me that I would get paid and then yesterday they tell finially email me and say that there is nothing more they can do. I am really
STILL have not received my withdrawals. I received the same email about the supposed new withdrawal manager. I received this email on 2/13:
From:
withdrawals@rushmoreonline.com
Sent:
Mon 2/13/12 5:39 AM
To:
amphillips33@hotmail.com
Dear Angela,
I apologize for the late reply and also for the confusion as to how we will send your winnings. Your withdrawals from October and November for $2700 will be sent via wire transfer, they are now at the processor and should be going out this week. As soon as your winnings leave the processor i will update you.
Kind regards
Tara Murdoch Withdrawals Manager
Since then, I have sent about 10 emails and have received no response. I argued with the guy at live chat for about an hour the other night. He told me that it would be another couple weeks?????? This makes absolutely no sense. I called him a liar, and he got all bent out of shape....I guess the truth hurts, huh? Is there any kind of deparment or monitering agency that they can be reported to? I'm about to get on a plane and go to their office and show them what's really going on!
I just found a link in small print at the bottom of the website - CDS. This is a link to a page to report claims owed by RTG casinos to Central Disputes System. Just sent one...we'll see if this changes anything.
STILL have not received my withdrawals. I received the same email about the supposed new withdrawal manager. I received this email on 2/13:
From:
withdrawals@rushmoreonline.com
Sent:
Mon 2/13/12 5:39 AM
To:
amphillips33@hotmail.com
Dear Angela,
I apologize for the late reply and also for the confusion as to how we will send your winnings. Your withdrawals from October and November for $2700 will be sent via wire transfer, they are now at the processor and should be going out this week. As soon as your winnings leave the processor i will update you.
Kind regards
Tara Murdoch Withdrawals Manager
Since then, I have sent about 10 emails and have received no response. I argued with the guy at live chat for about an hour the other night. He told me that it would be another couple weeks?????? This makes absolutely no sense. I called him a liar, and he got all bent out of shape....I guess the truth hurts, huh? Is there any kind of deparment or monitering agency that they can be reported to? I'm about to get on a plane and go to their office and show them what's really going on!
Since they do have your $$, I think you will see this payment, angiephillips. QB10 got paid finally but his $$ was not lost.
Now regarding nikkidog's $$, Rushmore is saying it went out and got "frozen" at the intermediary bank. Her's is not a good situation.
I am more hopeful that you will see your winnings than for her .... and that's very unfortunate. (sorry nikki)
I know that you and everyone else feels bad for me and I thank you all for your concerm. and I really hope that Angela gets her money. The Bank of America still says that they do not have a record of a wire transfer, but Rushmore insists that they do. My bank says they do not have a record of a wire transfer to my account, so who do I believe. I think if the bank had it thry would tell me even if they will not release it to my account. This whole thing is so strange. For 3 months Rushmore never told me anything about the BOA or that it might be frozen. This was just told to me last week. They just kept telling me not to worry that I will get paid for sure., no matter what. So who knows maybe if it is at the bank they will send it back to Rushmote, but that does not mean that Rushmore will send it to me if they get it back. I don't trust them.
I know that you and everyone else feels bad for me and I thank you all for your concerm. and I really hope that Angela gets her money. The Bank of America still says that they do not have a record of a wire transfer, but Rushmore insists that they do. My bank says they do not have a record of a wire transfer to my account, so who do I believe. I think if the bank had it thry would tell me even if they will not release it to my account. This whole thing is so strange. For 3 months Rushmore never told me anything about the BOA or that it might be frozen. This was just told to me last week. They just kept telling me not to worry that I will get paid for sure., no matter what. So who knows maybe if it is at the bank they will send it back to Rushmote, but that does not mean that Rushmore will send it to me if they get it back. I don't trust them.
Just my opinion nikkidog, but I do think if your bank had any record of a transfer they would of told you. Even, as you said, if they didnt credit it to your account, they certainly would of told you. I cant think of a reason for them not to, you know?
I have email Tara and told her that many times, but she will not answer my emails. I was thinking of of filling out the CDS like Angela did , but will try calling before I do that. If neither one works, then I guess there is nothing else I can do.
Well finially received an email from Tara a few minutes ago. She said that my winnings were just resent this morning to my bank debit card. That was the only option I had, because they said they are no longer sending checks.
She said it will take 3-5 days to reach my account, not counting weekends. After waiting 4 1/2 months, I sure hope there will be no problems. I will keep you updated.
Well finially received an email from Tara a few minutes ago. She said that my winnings were just resent this morning to my bank debit card. That was the only option I had, because they said they are no longer sending checks.
She said it will take 3-5 days to reach my account, not counting weekends. After waiting 4 1/2 months, I sure hope there will be no problems. I will keep you updated.
Wishing you the best nikkidog. May you have your winnings very soon after this long ordeal.
YES, YES, YIPPIE, I received my money from Rushmore. I just checked my checking account and it was credited yesterday. Can't believe it is finially over.
YES, YES, YIPPIE, I received my money from Rushmore. I just checked my checking account and it was credited yesterday. Can't believe it is finially over.
YES, YES, YIPPIE, I received my money from Rushmore. I just checked my checking account and it was credited yesterday. Can't believe it is finially over.
YAY! Now you can sit back, relax and enjoy your winnings you worked so hard to get. I am glad you did not back down and kept on them!
I have not deposited there since way before I won the money from the tourney that I just received. Like you, and I am sure many others, only play the Friday free tourney, which my husband usually plays. If he wins I told him he can fight with them for 4 1/2 months. I do have to say, that they sent it out on April 12th and I received it yesterday April 14th, but that is not enough to make me deposit.
