BY FAR THE WORSE B-DAY EVER HERE IS SOME OF WHAT I WENT THREW TODAY AND GOT NOTHINGAN EMAIL TO VILLENTO BRANDSAfter talking with the rest of the members in the forum I belong to (Nodepositforum.com) I come to feel takin and not wanted especially when I just read Specials </h3>Villento Brands will award discretionary bonuses to its loyal players on various occasions; these include Birthdays, Anniversaries and other special events.And everyone says that is so wrong you not to give out a free chip after all in the short time I have been at your casino I have deposited <table cellpadding="0" cellspacing="0" >Total Credits US $ 492.00 and another $600.00 at Rich Reels so happy b-day to me thanks for the card thats the last of my play money that will be deposited at ether of your casinosGoodByeNOW ONE OF THE 6 CHATS I HAD WITH VEGAS TECH CASINOS NOTE THE TIME STAMP<table width="100%" cellpadding="5" cellspacing="0" border="1" dir="ltr">General Info Chat start time Feb 25, 2010 11:52:46 PM EST Chat end time Feb 26, 2010 1:32:12 AM EST Duration (actual chatting time) 00:39:26 Operator Eric B <table width="100%" cellpadding="5" cellspacing="0" border="1" dir="ltr">Chat Transcript info: Please wait for a site operator to respond. info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. EDITED OUT 12 LINES info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. info: You are now chatting with 'Eric B' Eric B: Thank you for contacting customer care , how may I assist you? you: cherie XXXXXXXXXXXXXXXXXXXXXXX 2/25/67 foxyfemfatal@hotmail.com Please fix the error on file of my account my birth date is today Feb 25th not the 27th and I think its in very poor business to say wich is what igorr or w/e his name was to say you have to have made a deposit withen the past 90 day to get a birthday bonus. Check my account for lifetime and tell me how much I have deposited. Vegas Tech group of Casinos is the only one that has made me feel very takin and used and I am very upset at the way you have treated me today Eric B: Please allow me a few minutes to verify your account. info: Your chat transcript will be sent to foxyfemfatal@hotmail.com at the end of your chat. you: and the main reason I havn't deposited much latly is because of the mastercard BS and my tax refund was on a mastercard and now I use quicktender and so I have been playing at the english harbour group of your casinos because they provide Quicktender as a deposit choice Eric B: I'm sorry sir but your birthday in our records is listed as January 27th Eric B: I'm sorry, I mean ma'am you: no it says feb i was just looking at it and i think i know my own birth date its 02/25/67 Eric B: I'm sorry, I meant February 27th you: that is why i am asking you to fix it its the 25th on all the other vegas casinos of yours is it not? Eric B: Ok, In this case you need to send a copy of your state Id or Drivers's licence so we can correct that you: lol why it was a typo and when i have contacted support ever since I was a member I state 02/25/67 and you have never question it you: look at crazy slots info look at golden look at onlinevegas what do those say as my b-day? you: you guys have no problem taking my money but when it comes down to good business frankly you at vegas casino have a long way to go you: good night eric Eric B: I'm really sorry but the casinos are handled separately, you need to send the requested document to change your date of birth. IF I WERE TO TREAT MY CUSTOMERS ON THERE BIRTHDAY THE WAY I WAS TREATED BY THESE PEOPLE WELL THERE WOULD BE A LOT OF UNCOOKED PIZZA AT MY PAPA JOHNS STORE I AM SO DONE WITH THEM ALL GOOD LUCK TO ALL OF YOU
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