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Begado cashout

Discussion in 'PROBLEMS - LET US TRY TO HELP' started by Laupat, May 31, 2014.

  1. Laupat

    Laupat WELL KNOWN MEMBER

    :question::question:Hi I was wondering if anyone has had a cashout at Begado??? I recently aquired enough in my account  to make a decent request for it.  I noticed certain things they require but then do they send a check or how is that handled? They asked if you have a Neteller account which I don't because I live in the U.S. In fact my state has certain gambling regulations. They also asked if my bank accepted international deposits...that I will have to find out.  Thanks for any info you may have. 
  2. dragon999

    dragon999 MEMBER

    they had declined my withdrawal request also and closed down my account, i had won with sign up no deposit bonus , had 4500$ in my account and max cashout was 240$, they didnt pay and one month later they closed my account 
  3. Laupat

    Laupat WELL KNOWN MEMBER

    Wow dragon...so sorry to hear that...I hope some other people have more positive experiences with Begado than that. I have been playing for quite a few months there but have yet to try a cashout. Makes me wonder what they'll do...
  4. No Fool

    No Fool WELL KNOWN MEMBER

     Well Begado is associated with Slot Jungle group, that is notorious for slow pay, small withdrawal limits, and no pays.  As long as terms were followed, I wouldn't see why you shouldn't get your money, although it may take a while and you may have to fight for it.  But also let me add I would never play this group.  @Dragon -- they had to give you some reason not to pay you like some broken term.  Most common one I see is redeeming multiple chips.
  5. dragon999

    dragon999 MEMBER

    no that was my sign up no deposit bonus , they gave the reason that i played on restricted games but i played on resitricted games after completing my wagering rqrmnt  in fact 3 , 4 days after that, as i said i had 4500$ in my account and i could cashout only 240$ , so i used to pass my time as they took around 15 days to verify my documents , also i am a regular player on casinos so i know which games i can play with no deposit bonus . they just didnt want to pay. when i wrote  a complaint on a forum they closed my account.
  6. No Fool

    No Fool WELL KNOWN MEMBER

    So are you saying that you had $4500 and lost a majority of the balance down to $240.?   You need to be careful of playing restricted games even after clearing the playthough.  Some sites do have terms that will indicate winnings will be void even after clearing wr if a restricted game is played.  In reality once you clear playthrough you techinally still have bonus money.  I know its a very grey area, and it sucks it happens, but these places will exercise the t&c's if breached to void your winnings.  In your case unfortunately I don't think you had a fighting chance.Here are their terms:<ol>Players must check the terms and conditions of the coupon code before playing to find out which games are permitted and those which are limited.Wagering on restricted games will not count towards the fulfillment of the wagering requirements and will void all winnings won on this promotion.</ol> 
  7. dragon999

    dragon999 MEMBER

    no dear max cashout with that bonus was 240$ only so i could cash out only 240$ weather i had 4500$ or 500$ in my account so after completing my wagering rqrmnt i used to play on those games i normally dont play just to check those games. i had  read there terms and i didnt violate there terms and conditions at all . after completing your wagering you can play on any games with your cash balance on all casinos.
  8. No Fool

    No Fool WELL KNOWN MEMBER

     I see it was a no deposit bonus which of course always has max cashout on RTG.I know you said you read the terms, but there is no term that says after fulfilling wagering requirement you can play restricted games.   Again I posted the terms above and it is worded loosely enough that they can say that while you have the bonus in your account you cannot play restricted games.  Most of the rogues do void out winnings if playing restricted games even after meeting wr.As I said before I definitely don't support the group so I am not defending them.  This is a predatory term that definitely allows them to void plenty of peoples winnings.  Most good casinos do let you play restricted games after clearing wr.Again I have not found the term that says you can play restricted games after clearing wr, so please point it where that is.  And if that is the case you should have been paid.
  9. Mben

    Mben No Deposit Forum Admin Staff Member

    So Laupat, is your request for withdrawal being processed? Meaning you are still waiting for approval or have been approved and just want to know how others have received their winnings living in the US?
  10. Laupat

    Laupat WELL KNOWN MEMBER

    [​IMG]So I sent those documents requested and the finance dept has them. I had a terrible time just getting the documents to the right people. Obviously Begado doesn't have a lot of support personnel. I had to e-mail everything to the casino manager before it went to the right people. Anyway it's there and I am waiting for their response. I was taken by surprise at all the information they requested. Not just ID documents but two copies of utility bills and color copies of everything else. It was a little extreme for me...but I guess if I want them to give me my winnings I have to abide by their rules. It will be interesting to see what happens here. Thanks for the feedback..:roll:
    Last edited by a moderator: Oct 23, 2014
  11. Mben

    Mben No Deposit Forum Admin Staff Member

    Ok so after all that dragon and No Fool discussed, my fingers are crossed that your cashout will be approved. Then the question of how you can receive it will be raised.
  12. Sookie

    Sookie Mother of Cats

    Yes, fingers crossed. :crossed:
  13. Laupat

    Laupat WELL KNOWN MEMBER

    Thanks all! I am wondering when I will hear from them...according to their website they respond fast to e-mails. But now that I finally got the documents to them...we shall see..[​IMG].
    Last edited by a moderator: Oct 23, 2014
  14. Laupat

    Laupat WELL KNOWN MEMBER

    :no:Hey just to let you know I no longer have the funds to withdraw from Begado.  I was informed by Mark that there finance department would e-mail me and let me know about my documents and if they were sufficient and in order.  I never got that e-mail and I got tired of asking.  So I spent my funds and I enjoyed it.  End of story...I will try someplace else.  Their customer service and responding to people is very bad and I will not go back!!:nono:
  15. Laupat

    Laupat WELL KNOWN MEMBER

    :weird:To add to the continuing story of the Begado cashout...support is still requesting I send them copies of all the old credit cards I used at their casino in order to complete the process.  I have told support (three times)  that I no longer have any funds in my account to cashout and just to destroy that information I sent them that I did not intend on playing at their casino again. I thought I was quite clear that I was not returning to Begado and I also uninstalled it from my pc.  This being the 14th day of June and that conversation started on the 30th of May makes me wonder when they read their e-mail???? Also I have never heard form George the manager since I sent him an e-mail with all my complaints. It's fairly obvious to me now that they must have a large clientel and don't need to worry about one person.
  16. krystalkitty

    krystalkitty Greedy Gambler

    I wouldn't or won't play either!! Many other places to play and you know you will get paid without all the BS!
  17. crazyashell

    crazyashell CRAZY ROLLER

    I have withdrawl from Begado casino 3 time and always got payed they sent me a ckeck in the mail because I live in usa but what they did was not lock me out of my casino they took all my promotions away from me for a long time but now I have my promotions back again and yes I would dep there again because they do pay I never had any prombles getting my money from this casino
  18. Laupat

    Laupat WELL KNOWN MEMBER

    [​IMG]I'm glad to hear someone likes this place and has had luck there.  I recently spent about $100 and got no where.  The casino starts out good then it seems to quit hitting.  I play the slots and I noticed recently that if your betting a $1 it will spin on and on and then it just hits maybe 20 cents.  There is no way you can win anything like this...Begado just doesn't payout for me at all. But I tried again this morning with their bonus of 385% it was worth a try.   I started with $101 and won one good win of $28 that was on scatter which was the only time it showed up.  The rest of the time when it did hit it was 50 cents or less....so  my funds were gone and it wanted another deposit.  So I complained to customer service they have yet to respond and just quit.  I don't expect to win constantly but no matter how much you spend at one time...when you're not getting any wins it just no fun and best just to give-up...which I did.  :no:
    Last edited by a moderator: Oct 23, 2014

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