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Bet Phoenix loses a customer

Mben

No Deposit Forum Administrator
Staff member
Here is a chat session that our member gold777diamond wanted me to post for him.<table cellpadding="0" cellspacing="0" class="gen" style="text-align:left;width:100%;"><table cellpadding="5" cellspacing="1" class="forumLine" style="width:150px;margin-right:5px;padding:0px;"><a href="forum.spark?aBID=89469&p=20&memberID=1234394" title="Gold777Diamond">Gold777Diamond </a>
1234394
DOLLAR SLOT PLAYER
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Posts : 83Date: 23m, 55s ago Subject : BetPhoenix  Can you post this where appropriate for me ? Tired of the problems with these people , their site going down , their tourneys screwing up and being cancelled , depositing problems .....wait for a site operator to respond. You are now chatting with 'Omar' Omar: Welcome to the Best Casino on the net; Bet Phoenix Casino; how may I help you today? gold777diamond: Hi , Can you process credit card deposits yet ? Omar: let me check real quick Omar: yes we are Omar: but first we need you to certify your CC with us gold777diamond: Visa card xxxx exp date is xx / xxxx and the CVV is xxx for $10 please gold777diamond: I have used it before with Dean Omar: as a new security standard measure you will need to certify your credit card with us first gold777diamond: what do you want me to do ? Omar: if you want I can send you this information via email gold777diamond: If this is going to take time then you are about to lose a depositor gold777diamond: I WANT TO PLAY NOW gold777diamond: I have already sent verification documents to the casino and I am known well by Nicholas , your affiliates manager gold777diamond: Nicholas Johnson Omar: where did you send these documents and how long ago?&gt; gold777diamond: I sent them right after I joined the casino to support and to finance gold777diamond: from gold777diamond@yahoo.com Omar: I have note back on 9/17/2010 around 3 PM Omar: requesting this documents gold777diamond: they were sent in twice Omar: and you registered this account back on 4/9/2010 11:30:04 PM Omar: can you please tell me to what email address? gold777diamond: I just sent them AGAIN to support@betphoenix.com gold777diamond: from gold777diamond@xxxxxxxx.com Omar: that email address does not belong to BetPhoenix Casino gold777diamond: then give me your email Omar: please send these documents to memberservices@betphoenixcasino.com gold777diamond: Just resnt them gold777diamond: You are about 2 minutes away from losing a customer Omar: I am sorry I couldn't fulfil your expectations Omar: we'll be right back gold777diamond: Why didn't Dean go through all this ? Omar: it was not Deans decision to implement this new security procedure Omar: I will make sure to remind him about it Omar: thanks for your input gold777diamond: Did you get it yet ? Omar: yes, you are missing the FAXBACK form and the copies back and front for this card gold777diamond: I have not won anything yet gold777diamond: I am not cashing anything out Omar: we know that Omar: as I have mentioned to you before Omar: if you want to continue using this card or deposit method gold777diamond: Are you going to process my deposit IMMEDIATELY or not ? Omar: you will need to provide us with these documents gold777diamond: You just lostyour customer gold777diamond: Thank you for harrassing me gold777diamond: and for wasting my time Omar: we are sorry to hear you saying that Omar: we have always been nice to you gold777diamond: There is no need to harass me like this gold777diamond: a simple $10 deposit gold777diamond: should have been playing by now Omar: if you have any comments or feedback feel free to send us an email gold777diamond: I just sent you the front and back of the card now credit my deposit Omar: no Omar: you need to send the FAXBACK form too Omar: other wise you will not be able to deposit Omar: please try to understand this in the best way gold777diamond: This is bullshit Chat session has been terminated by the site operator. -- Edited by Mben on Thursday 18th of November 2010 12:20:12 PM
 
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