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Discussion in 'PROBLEMS - LET US TRY TO HELP' started by cat034, Jun 27, 2010.

  1. cat034

    cat034 KITTY CAT 034

    hi guys i just made playthrough for the $150 but when i try to withdraw its saying adjust for the $68 fee i put in $92 but now its saying it has to be a $100 request i dont know whats going on im going to reverse it anyways without a bonus to try and build it up,i just need to withdraw first to redeposit any help would be appreciated[​IMG][​IMG][​IMG][​IMG]ps i hope a lot of other people are able to withdraw gl and happy spinning[​IMG][​IMG][​IMG]
    Last edited by a moderator: Oct 23, 2014
  2. Sookie

    Sookie Mother of Cats

    [​IMG]As a matter of fact, i made playthrough on my chip from the BetPhoenix funny caption contest, and i am cashing the max on my free chip too! I am planning on reversing mine right away also![​IMG] When I tried to request a withdrawal in the cashier the same thing happened. [​IMG]So i went to live chat and asked about it: Chat Transcript: Al: Welcome, how may I assist you? nichole: hi :) nichole: well i was trying to request a witdrawal but do matter what amount i put it doesnt work nichole: can you help me do it? Al: Sure nichole: acc xxxxxxxx nichole: ty Al: You need to send a request via email to <a href="mailto:payouts@betphoenixcasino.com" >payouts@betphoenixcasino.com</a> and ... Al: along with a copy both sides of ID and utility bill nichole: they have all my docs Al: ok great then just request for payout nichole: i did it a few days ago and got a chip for doing it nichole: oh ok Al: are you sure you meet the playthrough? nichole: so... i have to do that bfore i can rquest it in the cashier then? nichole: LOL!! yes im sure but would you mind checking it again?  im kinda wondering how much i actually wagered Al: ok sure nichole: ty nichole: i know its a sticky with a max cash of $60 Al: wow you played $10,360 nichole: i just kept playing it down til it was the max + the bonus nichole: OMG @ $10,360 LOL nichole: WOW nichole: :D nichole: ccol Al: excellent alright you just need to send that email in Al: congratulatons nichole: ok i will go ahead and send the email then nichole: ty Al: my pleasure Al: Good day! nichole: have a great day info: Your chat transcript will be sent to n1ccademus@yahoo.com at the end of your chat. Al: you too So in other words what he is saying is that before you can request a withdrawal in the cashier- you must  send an email to <a href="mailto:payouts@betphoenixcasino.com" >payouts@betphoenixcasino.com</a> requesting to request a withdrawal, once you have done that you will be able to request it in the cashier.Also there are a few more withdawal methods available than just the 4 that are listed in the cashier, but they too must be requested my emailing <a href="mailto:payouts@betphoenixcasino.com" >payouts@betphoenixcasino.com</a> BETPHOENIX ROCKS![​IMG]
    Last edited by a moderator: Oct 26, 2014
  3. Mben

    Mben No Deposit Forum Admin Staff Member

     
    Last edited by a moderator: Oct 23, 2014
  4. MommyMachine

    MommyMachine A Mommy Machine

    As a matter of fact, i made playthrough on my chip from the BetPhoenix funny caption contest, and i am cashing the max on my free chip too!I am planning on reversing mine right away also!"
    When I tried to request a withdrawal in the cashier the same thing happened."
    So i went to live chat and asked about it: "
    "
    I deciphered your cat dancer talk...ha!"
    "
    "
    Bartle Doo Cat Bartle doo.
  5. cat034

    cat034 KITTY CAT 034

     

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