Deposited, met the wd requirements, sent in my documentation, didn't receive anything back saying my docs were approved. Contacted Live Chat, they stated my docs were approved. Then my wd was put back in my account. Their website was having technical difficulties, so couldn't get in for a few weeks. Got in "partially" and request my wd again. A few days later, back into my account again. Contacted Live Chat, they stated I could not withdraw since I had not deposited within the last 30 days! For one thing, it took me about 2 weeks to play..Really! I was told 2x that Live Chat would turn over to the Manager, and never did hear anything back. Very frustrating experience and they certainly won't get my money ever again. And I still can't get in to play any of the new games, just some bingo and their other slots. So, would NOT recommend to play here!