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Discussion in 'CURRENT CASH OUT AND WITHDRAWAL INFORMATION' started by krystalkitty, Apr 25, 2016.

  1. krystalkitty

    krystalkitty Greedy Gambler

    So I wonder which email I am to believe.......
    Sent to me 8:17 am Apr 24:
    We appreciate sending us your confirmation as to the address on your account in line with your withdrawal with Reference Number 389441519. The said request was approved today, April 24 via Check by Courier for $500. Withdrawals through this method take approximately 4-7 business days.
    Send to me 8:09 am Apr 24?
    Thank you for your recent withdrawal request dated Wed, Apr 20, 2016 for the amount of US$ 510.00
    Your withdrawal has been processed for the
    approved amount of US$ 425.00.
    They are a new online casino, so maybe the have some bugs to work out:)
    Sookie likes this.
  2. Sookie

    Sookie Mother of Cats

    Yes they are new but since they are a sister site to Bovada and Slots.LV both of which are established casinos, I'm kind of hoping for the best. I guess your withdrawal will sort of be our litmus test.
  3. Mben

    Mben No Deposit Forum Admin Staff Member

    What's you log in, kk?

    I'll see what I can find out for you.
  4. krystalkitty

    krystalkitty Greedy Gambler

    Mben....My log in name is: bebop49............
    I was curious as to what courier service would be bringing my check. Email I received:
    Currently, the courier service information isn't available. The specific courier service that will be used will be confirmed once the tracking number is available. This update will be sent to your Café Casino account messages. To check your messages, click here.
    Your withdrawal with Reference Number 389441519, was approved on April 24 via Check by Courier for the amount of $425. Withdrawals through this method take approximately 4-7 business days and you should receive your check around April 3.
    Last edited by a moderator: Apr 26, 2016
    Mben and Sookie like this.
  5. krystalkitty

    krystalkitty Greedy Gambler

    Scratch the bebop49....It's my email addy for the log in! Will PM you!
    Mben and Sookie like this.
  6. Mben

    Mben No Deposit Forum Admin Staff Member

    Ok, so you don't need to know which amount you will actually be receiving and want to know what courier service now?

    And did you see the ETA date?

    Let me know so I can write up the email.
  7. krystalkitty

    krystalkitty Greedy Gambler

    I think that maybe their CS or Reps should know a bit more than they do! :thankyou: for taking the time for this! I couldn't find where any fee's were listed either!
    Sookie and Mben like this.
  8. krystalkitty

    krystalkitty Greedy Gambler

    Got my Tracking Number! Supposed to be delivered by FedEx by 12n today:) I also email them to find out what their fee's are for withdrawl's. Can't seem to find it anywhere on the site!
    Mben and Sookie like this.
  9. krystalkitty

    krystalkitty Greedy Gambler

    Received my check for $425.26. If/when I find about fee's will post again!
    Mben and Sookie like this.
  10. Mben

    Mben No Deposit Forum Admin Staff Member

    You got the tracking number the day it gets delivered. lol Oh well, at least you got it, I suppose.

    And CONGRATS on getting your cashout! :clap:

    7 days from start to finish.
    Sookie likes this.
  11. krystalkitty

    krystalkitty Greedy Gambler

    Well, they won't get my business again...Crazy fee's; and I thought $30 was a lot:biglol:
    Hi Ms. Anderson,

    Thanks for contacting Café Casino Customer Service.

    Your two available methods are Visa Fast Funds (VFF) and Check by Courier (CbC).

    You are entitled to one free VFF withdrawal per calendar month. There's a $50 processing fee charged on any additional withdrawals or increments within the same calendar month.

    All checks incur a fee of $75 each.

    All withdrawals are reviewed in approximately 24-48 hours and in the order they're received.

    Both methods are processed for a minimum of $50 and a maximum of $2,000 per increment. Once processed they'll take approximately 4-7 business days to be received.

    The tracking information for your check with Reference Number 389441519 for the amount of $425, was sent to your account messages.

    Should you require further assistance, please feel free to contact us.


    Best Regards,
    Customer Service
    Sookie and Mben like this.
  12. Mben

    Mben No Deposit Forum Admin Staff Member

    Yowzer, those fees are steep.

    Were you not able to use their VFF option? I'm assuming that's like a paymycard method?
    Sookie likes this.
  13. Sookie

    Sookie Mother of Cats

    I wonder if it's the same at Bovada and Slots.LV?
  14. krystalkitty

    krystalkitty Greedy Gambler

    VISA Fast Funds: Withdrawals to credit-based cards may not be accepted by your bank if the withdrawal places your card into a positive balance.
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  15. krystalkitty

    krystalkitty Greedy Gambler

    Haven't withdrew from them, so I don't have a clue!
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  16. Mben

    Mben No Deposit Forum Admin Staff Member

    o_O
    Sookie likes this.
  17. Sookie

    Sookie Mother of Cats

    At first I was like "huh?" but then I figured it meant actual credit card as opposed to debit and the positive balance was if it put you over your available credit line? Actually reading what I just wrote never mind, I have no idea what it means :confused::oops:
    Mben likes this.
  18. slotgal47

    slotgal47 WELL KNOWN MEMBER

    Sounds good to me Sookie. Credit cards are issued by banks. Sounds like it meant just what you said. But then again we could both be wrong, lol. :confused:
    Sookie likes this.
  19. Sookie

    Sookie Mother of Cats

    LOL, it sounded right in my head, but when I looked at it I was like "what?"
    Glad it looked right to someone else, thanks! ;)

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