I tried to log in to Cleo's the other day and it wouldn't let me in.After talking with someone at chat who said they would check in to it, I received this email: This email is to inform you that your account has been banned by our Risk Management Team due to security reasons. Decision is final. As it states in our terms and conditions, 3.4. CLEOS VIP ROOM reserves the right to de-activate Your account for any reason whatsoever at any time without notifying You. <a href="http://cleosviproom.com/terms-and-conditions.php" >http://cleosviproom.com/terms-and-conditions.php</a> No refunds will be given for any purchase made in CLEOS VIP ROOM. VS Points bought at <a href="http://www.cleosviproom.com" >www.cleosviproom.com</a> must be used to get goods at <a href="http://www.virtualspree.com" >www.virtualspree.com</a>. Even if you are banned, you can still buy items with the points you purchased, on our loyalty section. Any attempt by any person to deliberately undermine the legitimate operation of the Promotion may be a violation of criminal and civil law, and, should such an attempt be made, We reserve the right to seek damages from any such person to the fullest extent permitted by law. Our failure to enforce any term within this Agreement will not constitute a waiver of such provision.