I have a warning for all players with the Great Apes game. I was playing tonite 6/12 and after making a deposit of $20 I was on a roll I went to play the Great Apes game. In this game you either can get the free spins in the scatters or you can also get the Great Bonus, when you get this you get a screen to pick 3 bags of money, if you pick the bag that says WIN ALL, you get all the money in all 3 bags. I was lucky enough to pick that bag WIN ALL for a total win of $21.60, my balance BEFORE this win was $89.25 after the win my balance was STILL $89.25. My balance should have been $110.85. It is not it is $89.25, not giving me the win. Of course I took a picture and went to live chat, Edward advised me to send an email to support. Which I have already done, I stopped playing until I hear back from them. What erks me most is that, I was on a roll and this also happened last week in fun mode. I never reported it cause it was FUN MODE.It's a different thing when you are playing with your real money.