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Crazy Slots has been good to me!

Discussion in 'POSITIVE ONLINE EXPERIENCES' started by stpowe6854, Mar 15, 2011.

  1. stpowe6854

    stpowe6854 WELL KNOWN MEMBER

    Okay, I won't take up too much room telling you my story but I just had to share this with you guys. Last week I was depositing in Crazy Slots and trying to redeem the coupon codes for the 100% match bonus via live support. After waiting for an hour while they kept telling me please hold I gave up and emailed them instead asking if I could redeem the coupon codes. These are for the first 15 deposit bonus matches. I didn't hear back from them for a few days and on Sunday they emailed me back saying to provide them with my account info and my full name, etc. I did this but was being impatient so I decided to call them today. First of all, the person I spoke to spoke perfect english so I wasn't struggling to understand them as I have to do with other online casinos. She was very helpful and even though it was past the 48 hours (which is the time limit to redeem the code) she credited my account for my last 3 deposits...which was a total of $75. So there is my positive experience. I have never tried to cashout with them so we'll see how that goes...if I win. I'm off to spend my $75!
  2. Mben

    Mben No Deposit Forum Admin Staff Member

    A big pat on the back for Crazy Slots!! [​IMG]"
    "
    And best of luck to you, stpowe!! [​IMG]
    Last edited by a moderator: Oct 23, 2014
  3. omeg

    omeg NEW MEMBER

    Good Deal[​IMG]Now that is how to treat a customer, and show appreciation for people choosing thier casino. Glad you had a great experience, and thank you for sharing it with us.                                                                                            Pam
    Last edited by a moderator: Oct 23, 2014
  4. rocco403

    rocco403 WELL KNOWN MEMBER

    awesome! the go group has definetely stepped up customer service! good luck :)

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