I've never in my life played at a casino and found myself having to deal with this kind of chat support, apart from saying account team will answer that repeatedly what is the point of having support if they can't even answer a simple withdrawal questions and about the rules on their site? So I got pissed and started being sarcastic then this guy threaten to have my account freeze, it started with a simple question regarding the review of the casino I found here on askgamblers then he ramble on about how can a few bad reviews compare to 100k players they have playing (if they really have 100k players, I wouldnt get connect to the same guy in chat everytime i reconnect to the site, just a thought) ok anyway here's the chat log and attached is the ss of the chat windows I'm just going to wait and see what their account team says tomorrow regarding my WR and cashing out and will see if crazyspins is really what the others say it is, excuse my English, it's not my first language and also I might have been a dick as well but I do believe I deserve some decent answer apart from account team will answer that, why do they have chat support in the first place if they can't answer these simple questions?/download.spark?ID=1611173&aBID=89469Boldchat Support Chat [Help Desk] Hello, Welcome to Casino Help Desk, how may I help you?[Visitor] hey it's me again[Help Desk] can I have your username please[Visitor] ********[Help Desk] tell me how cani help you[Visitor] just out of curiosity, i went to read reviews of crazyspins on some sites, they all negative such as http://www.askgamblers.com/casino-complaints/waiting-for-a-withdrawal-for-months[Visitor] is it going to take months to make a withdrawal like they said?[Help Desk] dear player what happens if a player wins from free money and did not meet his wagering then they write negative. We have over 100K player with us how many negative comments you found 2/3 or 5 but you see majorty are happy and they understand rules[Help Desk] you ask yourself did we supported you nicely and gave you genrous bonus which you wanted[Visitor] i understand but there werent a single good review though[Help Desk] if now you dont meet wagering on bonus which you took is it our fault[Help Desk] tell how many sites have withdrawal till now[Visitor] i know all about the WR, i'm not talking about that i'll ask the accounts tomorrow, the questions were a different one[Help Desk] tell me from how many sites you done withdrawal till now[Visitor] about 8[Help Desk] and have written about all 8 sites on ask gambles[Visitor] 3 did not pay and 2 took 3 months only verajohn, gclub and goldclub delivered[Help Desk] the sites you have withdrawan on you can also find negative comments about them on ask gamblers[Help Desk] if you meet your wagering and fullfill your requirements we will pay you[Help Desk] we are fairly new site[Visitor] yea also your site is bugged google chrome, the fonts layout are crooked, just saying[Help Desk] please drop us email and we will fix them[Visitor] oh just wondering what if i make deposit without taking bonus do i still have to meet the x45 wr[Help Desk] these issues are browser based you need clear your browser history and cache[Help Desk] ddear player please drop email to accounts regarding it they will reply back[Help Desk] you can always read rules[Help Desk] everything is mentioned there[Help Desk] since morning we have answered you many times and you asking same stuff[Help Desk] I thought you were going take a sleep [Visitor] i was[Visitor] but then i decided to keep bugging you, it's more fun[Help Desk] its not fun for me[Visitor] actually it's not fun for me also but i do want to know all the details regarding the casino i'm playing at with real money not from NDB[Help Desk] but claimed 150% bonus[Help Desk] and you keep pushing us to give you that bonus[Visitor] yes bonus from deposit not from no deposit bonus[Help Desk] now if you have to meet wagering on it whats wrong in it[Help Desk] please wait till monday when accounts reply back to you[Visitor] my point exactly! but yet again i did not bug you this time about my withdrawal[Visitor] i didnot mention anything regarding account did i?[Help Desk] please try and understand not point asking about wagering and all[Help Desk] you will be answered by accounts tomorrow[Visitor] support team should be able to answer these questions isnt it? it's not like its a national security threat question[Help Desk] you have to wager deposit +bonus * 45[Help Desk] to meet wagering[Help Desk] now you got your answer[Help Desk] is there anything else I canhelp you with[Visitor] -*-[Visitor] well i can ask you question regarding RULES on your page right? you can answer that right?[Visitor] cuz bonus rules stated winning from free spins are capped at 50 bucks cash out, but i played the fs before i made the deposit so my question is: my cashout is limit to $50 if i still have the fs bonus BEFORE i make my deposit or it cancel out the bonus? 2. what does this means? 4. When player makes his first deposit all his winnings will be adjusted to a max of £/$/50 cash. [Visitor] cuz it sounded like even if i win $5,000,000 from my first deposit i can only withdrawl %50[Visitor] $*[Help Desk] as we give 5 free spins as no deposit bonus winnings prior to first deposit is limited to 50[Help Desk] I hope I made it clear how it works[Visitor] ok so correct me if i'm wrong the $0.10 i made from fs has nothing to do with my winning from my first deposit yes? if yes then to the next question regarding the adjusted max cash[Help Desk] as I can clearly make out the way you said earlier bugging us is fun for you[Help Desk] accounts will reply to that questions[Visitor] it's more fun than a ferret down my pants[Visitor] clearly i'm being sarcastic if you havent noticed[Help Desk] I must tell managemet take stand against this kind of chats and if required strong action will be taken[Visitor] so asking questions regarding the rules is wrong?[Help Desk]3:53:58 PM [Visitor] clearly i'm being sarcastic if you havent noticed[Help Desk] these lines are not acceptable[Visitor] and i cant be sarcastic because i'm not getting the answer i asked the questions for?[Help Desk] I replied all your questions[Visitor] how about this, sire please be so kind to answer my humble requests regarding the thy rules as I the lowly servant of Camelot would like to find out these answers, your highness[Visitor] better?[Help Desk] dear player I request you to emaill all our questions and we will be mor ethen ahppy to answer them[Help Desk] thanks[Visitor] ok fine Ive been up 4 nights in a row anyway, why not another night writing 20 pages of questions and complaints[Help Desk] please feel free to do that[Help Desk] and I have saved this chat to show my manager how you been troubling us all day[Visitor] is that spose to be a threat? i've also saved this chat to show the online world that chat support on this casino is .......... you fill in the blank[Help Desk] dear player we been very supportive and from past 24 hours you being coming on chat and behaving sarcastic. Keep creating trouble of chat support when we clearly told you all wagering and withdrawal related answers will be given by accounts team[Visitor] really? for the whole 24 hours? wow! kindly notice that I started being a dick when your tones changed when answering my questions[Help Desk] I am sorry to inform you my manager has asked me to disconnect this chat and inform you if this pattern continues we will have to freeze your account as wellThe operator has ended the chat. Thanks for contacting us.