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DO NOT DEPOSIT AT LVCASINO VERY BAD

MommyMachine

A Mommy Machine
ok ur right, my husband shouldnt have opened an account as well. i did violate the terms and conditions and i did email them for giving me my money back with a thank you
 

Mben

No Deposit Forum Administrator
Staff member
Dennis Keegan wrote: Hello,My name is Dennis Keegan - the Representative on nodepositforum.As usual, things are not as black and white as portrayed:Due to breach in the sites Terms & Conditions , the player was indeed automatically banned by the system.However, LVCasino has taken procedures to refund the money and resolve the issue directly with the player.This was not a simple task, as the funds were deposited using a gift card (which cannot be directly refunded) , and so another financial route had to be created, so we had the customer open up a UseMyWallet account and promptly refunded the money. I hope that clears things up! Kind regards,Dennis Keegan
Dennis,As with all things in life, there are 2 sides to every story. I am glad that you came and gave us your side of the story.Thank you for being a upstanding casino that did right by the player and I say that lightly  because of the fact that terms were breached by the player.Michele
 

Mben

No Deposit Forum Administrator
Staff member
belgamo wrote: Its when things like this happen, that I feel like an idiot going to bat for someone. Sorry, but really unhappy right now, I go to bat for you players then when you put me in a postion where I am not right I get very upset. This ruins the chances of helping others with a truly 100% legit claim.
And it's not just things that involve the casinos that you all need to be on the up and up about with us either.  There have been a few times recently that if the member would have told me everything and kept me updated as to their progress I would not have put my foot in my mouth when I approached Belgamo about their issue. You all need to help us - to help you!  
 
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MommyMachine

A Mommy Machine
they okd me having another account at first. they said as long as we both sent in docs everything would be fine, thats the only reason he did, so they banned me after oking it. its not like i just opened 2 accounts and expected my money back, they offered ME the refund i didnt demand it from them. I understand your position on things bel and you probably shouldnt of went to bat for me then, but i appreciate you did. I know that it puts you in a bad spot but you have to understand its not like it was without their knowledge. THEY SAID OK and we sent in the docs. next thing i know i was banned
 

MommyMachine

A Mommy Machine
its not like i wasnt doing what they asked of me, i called them all the time and only recently was i told i needed a bank account or a ewallet account, they could have told me that 1 1/2 months ago
 

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