Let me 1st say that I love WGS casinos and I am a depositing player at Red Stag. The reps are nice but their chat sessions are so very, very slow and take so very, very long to accomplish anything that I despise having to use it for any reason. Once the chat window pops up, they answer right away but each response takes forever. If their reps are so busy that this is just hold time, they can afford to hire more help and stop wasting my time. This has nothing to do with the internet connection because I just got wonderful new high speed internet for Christmas. I'm just curious to know if anyone else shares my complaint.