I decided to open a Moneybookers account, since it was way easier than arguing with the casino. I did request a check via regular post, but they said they couldn't send it to the city in which I live. They could send it to other towns in Denmark, which are way smaller than where I live. That doesn't make any sense. I didn't know regular checks were banned from being sent to certain cities. Also, I had made a withdrawal of £90.60, but they only paid £50.00 to my Moneybookers account. I'm tired of arguing with them, because I never get anywhere with it. Here is the last chat session I had with them today. info: One of our Representatives will be with you in a moment. The estimated wait time is 30 seconds. info: You are now chatting with 'Liesje' info: Your Issue ID for this chat is LTK6180398099X Liesje: Thank you for contacting the English Harbour Casino Payouts team. How may I help you? EP0621056221: Hi EP0621056221: i requested a withdrawal 31 aug. and haven't heart from you sinse sept 10th. Liesje: Hello there. EP0621056221: just would like to know what's going on EP0621056221: my ticket code is : LTK6180290507X Liesje: One moment please. EP0621056221: okay Liesje: We are awaiting your Moneybookers email address so that we can issue the payment. EP0621056221: i email to you that i would like a check,becouse i have no Moneybookers account,only Neteller Liesje: One moment please. EP0621056221: yes Liesje: We do not use Neteller anymore. Liesje: That is why we need a different method of payment. EP0621056221: i fund out that,thats why i choose a chech. Liesje: Okay, one moment please. EP0621056221: okay Liesje: Can you give me a name of a city or town close to you? EP0621056221: i live in the town ODENSE Liesje: We have specific cities we can send checks to in Denmark and Odense is not on the list. Liesje: That is why I am asking for a town, city, state that is close by. EP0621056221: then how can i get my £90,60 ? EP0621056221: ODENSE is DENMARKS 3 biggest city EP0621056221: i dont understand that? info: Your chat transcript will be sent to ... at the end of your chat. Liesje: It is not on the list. Liesje: Can you please give me something that is close by. Liesje: Copenhagen, Frederiksborg, Roskilde, Vestsjaelland, Stormstrom... Liesje: Those are some I have on the list. EP0621056221: nothing is close by,there is our capital Copenhagen,but that in the other end of the country Liesje: So you have no other town that is close to you? Liesje: You will have to open a Moneybookers account then. Liesje: There is not much more I can do for you. EP0621056221: no,but why can't you send it to where i live,whats the difference? Liesje: Did you not understand what I mentioned above? EP0621056221: sorry,i just don't understand. so if i get a Moneybookers account then there is no problem? Liesje: Then there will be no problem. We will send it to you via Moneybookers. EP0621056221: okay,sorry i bother you,have a nice day. Liesje: No bother at all. Liesje: You have a nice weekend, and enjoy the rest of your day as well. EP0621056221: thanx,bye. Liesje: Thank you very much Liesje: You're Welcome They are hopeless!!
Can someone help me?
