Has this ever happened to you

[GREATHOUSE]

I had contacted grande vegas about a memorial day freebie. Which by the way I have a limit a month on my deposit. That I had talked to them trying to increase. Well after I asked again tonight since I have not heard from them on this. The person on live chat said this was sent to the fraud department. I have followed all the rules. I made sure before I deposited that I had only one account. I asked them what I did wrong and they told me they couldn't tell me. Now this is getting weird. The only difference is with this rtg casino I made a cash out. 

 

[milkman]

u shoulda asked him what he been smokin

 

[justinbran1]

I guess that person was a phsyco.

 

[Mben]

I have never heard of a deposit limit. f you hear back from risk management, please let us know what the reason is as to why they limited you. I do know casinos will take away bonuses to frequsnt winners until some deposits are made without taking a bonus, but not this.

 

[Mben]

I have never heard of a deposit limit. f you hear back from risk management, please let us know what the reason is as to why they limited you. I do know casinos will take away bonuses to frequent winners until some deposits are made without taking a bonus, but not this.

 

[omeg]

I've never heard of a limit on deposits either.Interested to see what they say.                                                         Pam

 

[GREATHOUSE]

They won't give me a reason for this. This is the one I made the 2500.00 withdrawl. You think they would want some of their money back. And they won't tell me what I did wrong for it to be sent to fraud department when I was trying to raise my limit.

 

[GREATHOUSE]

This is all I can get from Chat::  You are now chatting with 'Alex' Alex: Welcome to our live chat service. How may I help you today? GV0436690730: the other night I had contacted chat about a memorial day bonus and they said there was turning it over to the fraud department and I am trying to figure out what I have done wrong GV0436690730: They would not tell me they said they couldn't Alex: you asked for your deposit limits to be raised ? GV0436690730: me and everybody at the no deposit forum are trying to understand this and why I hav a limit GV0436690730: yes GV0436690730: cause this is the only casino I have that at Alex: your account had to be forwarded to be reviewed to have the limits raised GV0436690730: ok so I haven't done anything wrong cause the other person made it sound like I did Alex: once that is done you will be contacted by management GV0436690730: so will I still be able to deposit come next month since I reached my limit Alex: not that i,m seeing however the account has to be reviewed to have the limits raised GV0436690730: can you explain why this casino has a limit Alex: once that is complete you will be notified , there are limits in the casino to protect the customers and the casino GV0436690730: Ok cause others that play here say they don't have a limit

 

[Mben]

Please make sure you let us know after you receive notification from their fraud dept, GREATHOUSE.

 

[GREATHOUSE]

They still have not got a hold of me. And I am able to deposit again come the 9th.