hi im new to the forum and id like to have some opinions or help on these subjects.. first ive seen that surprise bonus on my welcome screen two times now and it says call support to redeem well after i called both times they declined my surprise one person said i need a code the other said it was just a ad put in there. i now know to record a code if its there but it said we have a surprise bonus for you. that doesnt sound like a typical ad. ive also been awaiting a cc refund that was promised to me last week om moday i was told it got processed.. its now sunday!!1 and ive been offered a 100% bonus as a curtisy for my issues that they have put me through and when i deposited and called to redeem it they said you dont qualify and to call back when the person is there who promised it to me, well 3 days later i get that person finally on the phone and they cant redeem it because it passed 48 hours!!! i truly love to play here and ill spend literally thousands but im very sceptical because i keep getting pushed to deposit for specials but then declined. not to mention they wont comp my acct for there mistakes or hold up the little offers they say they'll give me what should i do? i have no codes for anything but the min of 50 deposit and i still havent recieved a 25 dollar refund thats been processed 7 days ago.......help with this anyone????