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inetbet at it again

Discussion in 'PROBLEMS - LET US TRY TO HELP' started by tking1, Feb 20, 2010.

  1. tking1

    tking1 WELL KNOWN MEMBER

    Made play through on the new game tritons treasure slot $5 nd chip and cashed out $55. I only played on tritons treasure slot at 50 cent bets. Before I redeemed the new game chip I had a few cents left from my last time i played there and I used it on T-rex to avoid breaking the rules. here is the email I received from them.From: support@inetbet.comTo: timothylouisking@msn.comSubject: Re: Verification infoDate: Fri, 19 Feb 2010 10:02:53 +0000Hi Timothy,   Many thanks for your mail and the documents contained. We have verified your details and updated your account accordingly.   We also checked your withdrawal, it looks as though you played 'T-Rex' on the new games chip, this is not allowed on the chip you used, therefore the related withdrawal will be null and void. Sorry about that.   If you require any further assistance please feel free to ask.   Regards,   CSR LukeiNetBet Supporthere is my replyFrom: TIMOTHY KING [mailto:timothylouisking@msn.com] Sent: 19 February 2010 16:51 To: support@inetbet.com Subject: RE: Verification info I only played tritons treasure with the new game chip at 50 cents a spin. BEFORE I redeemed the new game chip, there was a few cents left in my acount from the previous chip that I played out on Trex so I could abide by the rules of the new game tritons treasure chip, then after my balance was zero, I redeemed the New Game Chip and only played Tritons treasure with it. , please check again.  Thank you Timothy Kingtking1heres there reply.  RE: Verification info <table cellpadding="0" cellspacing="0">From:<s></s> Support (support@inetbet.com) Sent:Fri 2/19/10 11:54 AMTo:'TIMOTHY KING' (timothylouisking@msn.com) We will have accounts check into this Regards iNetBet Support Its been almost 2 days since there last email.I'm just wandering what there next excuse will be.I have deposited there recently.   
    Last edited by a moderator: Oct 26, 2014
  2. rebago

    rebago WELL KNOWN MEMBER

    I am surprised you heard anything from them at all! That is the amazing part.
  3. queenmap

    queenmap WELL KNOWN MEMBER

    tking try and resend your reply again. I get alot of times the response after 3 emails, Oh we never received any of them. But, they always seem to get the last one with a few not so nice words. LOL
  4. Sookie

    Sookie Mother of Cats

    I dont see how they honestly could think you played t-rex w/ it actually,"
    i mean i dont see a place in rtg's where you can check to see your game play history like you can at say, rival, or micro....just what bonus was redeemed or deposit was made when."
    But obviously they can, but then how is it that they cant see you played a few cents on t-rex THEN redeemed the new game coupon?"
    I just dont buy that its almost like they hope if people get frustrated enough trying to deal w/ (let alone get a hold of ) support, that they will just give up on their cash out ."
    "
    Now this is just my opinion of course.
  5. tking1

    tking1 WELL KNOWN MEMBER

    I resent an email yesterday also and still no reply."
    I also was thinking that also Cat Dancer. The only thing I can figure out is that they checked my game play ( if they actually can. Ihope they can) pretty fast and seen where I played Trex one spin and after that my balance was cleared, then I redeemed the new game code for $5. If they go back and relly check it they will see a zero balance between the play of T-Rex and Trintons treasure first spin with the $5 balance at 50 cents a spin. Sounds simple to me."
    Maybe I should send them my $2500 worth of deposits for the last couple of months to casinos that pay on there free chips , Mostly All rival and microgaming casino. Maybe they'll wake up."
    $50 is $50 to me and I'll hassle them until I get it.
  6. givennsz

    givennsz BINGO MOMMA

    So sorry tking that you are going thru this. I agree with cat and you. They need to wake up and really look at your game play to get things right. I sure hope you get your cashout. :)
  7. ishin

    ishin Banned

    whats up with iNetBet lately? this is lame of them."
    "
    tking, pls keep us posted with how this develops.
  8. tking1

    tking1 WELL KNOWN MEMBER

    got this email this morning, but haven't received the money yet, but I should know in a day or two."
    "
    Re: Verification info"
    From: iNetBet Support (support@inetbet.com) "
    Sent: Mon 2/22/10 6:43 AM "
    To: TIMOTHY KING (timothylouisking@msn.com) "
    "
    Hi Timothy,"
    "
    Many thanks for your mail and the documents contained."
    "
    We double checked, you did play the correct games, sorry about that, we have updated your account status. "
    "
    We have passed your withdrawal request to the accounts department."
    "
    Regards,"
    "
    CSR Luke"
    iNetBet Support"
  9. Mben

    Mben No Deposit Forum Admin Staff Member

    tking1,"
    "
    I knew they would come through for you. They are an upstanding casino which is why I knew they would do right by the player. I am glad for you! [​IMG]
    Last edited by a moderator: Oct 23, 2014
  10. krystalkitty

    krystalkitty Greedy Gambler

    Glad everything worked out for you!!
  11. queenmap

    queenmap WELL KNOWN MEMBER

    Glad to hear all is well tking! Congrats!
  12. tking1

    tking1 WELL KNOWN MEMBER

    I received the $50 this morning. Took a little while and some explaining but it happens."

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