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JACKPOT CAPITAL GAVE ME AN UNCASHABLE CHECK!!!

Discussion in 'PROBLEMS - LET US TRY TO HELP' started by K5M38, Mar 7, 2013.

  1. K5M38

    K5M38 WELL KNOWN MEMBER

    I  was going to post in the positive casino experiences this afternoon about Jackpot Capital,BUT,3/04/13,send in documents and requested cash out,03/05/13,documents were approved,03/06/13.Cashout was processed and send by check thru Got Fed Ex check and took it to my bank and they said it was a BAD CHECK!!!Took it to two check cashing places and they also said it was a bad check.adNow I send an email to JC asking to return the check and get a bank wire instead.I also requested the give  me credit for the $30 fee for the BAD check!!!Will keep you posted on ever getting paid....:angry: (Title edited with permission from K5M38 - Mben)-- Edited by Mben on Friday 8th of March 2013 03:55:47 PM
  2. slotgal47

    slotgal47 WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    Well I hate to say it but I have been waiting on a check to clear for 2 months now. I'm scared to call my bank. Jackpot told me to be patient.
  3. Mben

    Mben No Deposit Forum Admin Staff Member

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    PM me your username, K5M38. I know how you like to be a bit anonymous.
  4. Mben

    Mben No Deposit Forum Admin Staff Member

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    You too, slotgal.
  5. slotgal47

    slotgal47 WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    Yep. I will send you a message Mben.
  6. K5M38

    K5M38 WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    Talked to Josue and JC and he said it would cost me $250 to put a stop payment on check>I said I shouldn't have to pay that because it was a BAD CHECK and they should also refund my $30 FedEx fee,Josue said IT WAS A GOOD CHECK and they send lots of checks out every day and BLAH,BLAH,BLAH.....They said I could send the signed check back to them in the mail to somewhere in Antigua, put I said I was worried about it getting lost,the expense and that it might take a month IF they get it,for them to receive it.Pay out office will be in at 1amEST and I should get a response tomorrow.BTW: I won $3000 and this has become a royal HEADACHE!!!
  7. Mben

    Mben No Deposit Forum Admin Staff Member

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    Nice ... $3000!!! :clap:I've sent an email to the rep asking what is going on with these checks. Will update you both when I hear back from him.
  8. slotgal47

    slotgal47 WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    They told me the exact same thing. I looked up how much it would cost to send priority and it was like $65 and up. They also told me it would cost that much for stop payment.
  9. slotgal47

    slotgal47 WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    Oh! Thank you Mben!!!
  10. K5M38

    K5M38 WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    As advised by Monelle at live chat I sent copy of check to JC to prove I didn't cash it.:cigar::shoes:
  11. LhasaLover

    LhasaLover WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    HOW can a bank tell you a check is bad just by looking at it? Normal banks don't call the other bank to verify funds, under normal circumstances.Did they say it was bad or that they couldn't accept it ? Sometimes we get checks from offshore casinos that are drawn on other countries, including Canada, that don't have correspondent US banks listed on them. Many banks won't accept those checks; those that do, put them through an entirely different collection process.
  12. Mben

    Mben No Deposit Forum Admin Staff Member

    JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    LhasaLover, I had those questions in one of my replies but erased them out for some reason. [​IMG]Also, what you said about the checks going through an entirely different collections process is basically what the rep has told me.  Here's what the rep said ......... Upon request of a payout via check, customers are advised: Please note! Checks are ONLY drawn on a Canadian bank account. Checks can only be deposited into a bank account! <br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " /><br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " />JC slotgal50 - check of $xxx sent on 4 January, has not yet cleared our account. <br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " /><br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " />JC Lucky5623 - check of $xxxxsent on 6 March, has not yet cleared our account, e-mail sent to customer today, awaiting her response. <br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " /><br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " />Since the check is drawn on a Canadian bank, some US banks put non-US checks through a waiting period for clearance, which is beyond our control. <br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " /><br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " />Customers are advised if they have issues to try the following options: <br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " />1) deposit to bank account <br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " />2) send check via Fedex/UPS courier to our location in Antigua (fees are paid back to the customer) <br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " />3) last option: place a stop payment, charged from our check processor $250 <br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " /><br style="line-height:17px;color:#2a2a2a;font-family:'Segoe UI', Tahoma, Verdana, Arial, sans-serif; " />The problem must be that the bank doesn't want to accept the check as it is not a domestic check (US).  All customers who can't cash the checks have the above options.  K5M38, it is up to you if you want to mail your check back to JCslotgal, since your check is at the bank waiting to clear, you might just want to continue to wait because the fee for a stop payment is more than your cashout.  This is not anything that you have not heard yet as you both have contacted JC about your issues. Since the rep only reiterated what you have been told, I'm afraid that's all the info I will get. -- Edited by Mben on Friday 8th of March 2013 12:20:52 PM
    Last edited by a moderator: Oct 26, 2014
  13. LhasaLover

    LhasaLover WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    If your bank will take the foreign check, the normal collection process only takes about 3 weeks, tops. They actually send the check out to the other bank for cashing, which is why it takes so long. There's also usually a fee charged by your bank to do this process.This is really disappointing to hear it's coming from Jackpot Capital, but if a casino is only sending out checks like this, then I'd advise not to do biz with them anymore. They also have Western Union/MoneyGram options - what happened to those?I would be screaming.
  14. slotgal47

    slotgal47 WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

     Well it has definitely been more than 3 weeks on my end.  And their website says all checks are Canadian, but I did not no about this bank process of collections.  If I knew I probably would have never played at the casinos that give out canadian checks.  I did deposit into my bank account or I tried to but it was sent through collections.  Don't no how true this is but I heard that if you have a national bank account they normally cash canadian banks without any problems. Thank you Mben for all your hard work!
  15. krystalkitty

    krystalkitty Greedy Gambler

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    Sorry to hear this happening! There are so many more RTG's to play at that I surely won't be playing at Jackpot Capital:( I thought the checks we receive are drawn on a US Bank. Guess I thought wrong!
  16. slotgal47

    slotgal47 WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    They used to be Kystal Kitty. From what I've heard there are more RTG's issuing canadian checks too so please read the website withdrawal options before depositing, it should be listed there somewhere.
  17. slotgal47

    slotgal47 WELL KNOWN MEMBER

    RE: JACKPOT CAPITAL GAVE ME A BAD CHECK!!!

    Forgot to mention I will probably still play there but I will not cash out unless I get enough to do a wire. Hopefully it will go through okay.
  18. Mben

    Mben No Deposit Forum Admin Staff Member

    Title has been edited from bad to uncashable . Uncashable in K5M38's case. Those living in Canada with a Canadian bank account probably have no trouble whatsoever cashing JC's checks.
  19. LhasaLover

    LhasaLover WELL KNOWN MEMBER

    slotgal47 wrote:--------------------------------------------------------------------------------Well it has definitely been more than 3 weeks on my end. And their website says all checks are Canadian, but I did not no about this bank process of collections. If I knew I probably would have never played at the casinos that give out canadian checks. I did deposit into my bank account or I tried to but it was sent through collections. Don't no how true this is but I heard that if you have a national bank account they normally cash canadian banks without any problems.Thank you Mben for all your hard work!--------------------------------------------------------------------------------Slotgal, I would definitely be calling your bank to find out what's going on, and where that check is. There's no way it should've taken this long.I've never heard of a national bank account. Does that mean like a Bank of America where there are branches in several states? I don't think they do anything differently. I belong to a Federal Credit Union and they won't accept CA checks.
  20. K5M38

    K5M38 WELL KNOWN MEMBER

    Ended up just putting a stop-payment on check,($250 fee).and requesting a wire,more fees.Will end up with about $2700 including my fees from bank.I guess I could have just returned the check, but this has been such a hassle and got me so stressed, that I just said the heck with it.I didn't know it would so problematic cashing the check,and I should have asked for a wire to begin with,had I known....:surprise:Well,live and learn!!:roll:
  21. K5M38

    K5M38 WELL KNOWN MEMBER

    Bank wire for $2720 was sent on 3/11/13.It has been 6 business days and I haven't received it yet.JC said it may take up to 15 business days to get and to contact them if I haven't gotten it by 3/29/13.I am rather worried because my bank says it only takes 3 days to receive an international bank wire.:question:
  22. krystalkitty

    krystalkitty Greedy Gambler

    That waiting does suck! I hope you get it soon! GL GL GL
  23. K5M38

    K5M38 WELL KNOWN MEMBER

    It has been 2 weeks a.:cigar:nd I still haven't gotten the bank wire from Jackpot Capital.I have to wait until March 29th to contact JC about it.I originally cashed out on March 4th.I don't know if I want to deposit at this group of casinos again!A bank wire should only take a few days and I really need the money!!!:angry:This takes all the fun out of winning!!:shoes:
  24. IWANTTOWIN

    IWANTTOWIN Banned

    GOOD LUCK,,IPRAY IT WORKS OUT!
  25. Mben

    Mben No Deposit Forum Admin Staff Member

    I'm sorry this is taking so long, K5M38. The time the check cancellation added to this makes it even longer for you. [​IMG]Hang in there until the 29th and we will all hope it show up before then.
    Last edited by a moderator: Oct 23, 2014
  26. K5M38

    K5M38 WELL KNOWN MEMBER

    Well,after waiting exactly 11 business days I got the bank wire from JC,finally!!Glad the grueling wait is over!!Vegas,HERE I COME!!!:roll:
  27. Mben

    Mben No Deposit Forum Admin Staff Member

     [​IMG] [​IMG]FANTASTIC news, K5M38!!!
    Last edited by a moderator: Oct 23, 2014
  28. krystalkitty

    krystalkitty Greedy Gambler

    So very glad to hear you finally got it! To bad it had to be so stressful for you! That crap shouldn't have to happen! That is the exact reason I do not do a lot of online gambling anymore. Suppose to be fun:)

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