I received a free $10 bonus in the mail. Played through the $600 and now have $125. Only problem is you can only cash out $50 on this bonus AND (and this is a big AND) I must scan my documents, a scanner I do not have. What happened to the fax machine? I am beginning to believe this may be a Rougie (nice name for it). The endless loop is as follows: Please wait for a site operator to respond. You are now chatting with 'Kerrie' Kerrie: Hello and welcome to our live chat service. How may I help you today? luckyclub64: I won on a $10 free bonus, and am going to be sending documentation for a $50 cashout. luckyclub64: I do not have a scanner. Can I fax the information Kerrie: The maximum cash out is $50 from your $10 Kerrie: Please note that you can only scan your documentation. luckyclub64: Then, I cannot receive a check in the mail? Kerrie: Yes we offer the check option which is $50 per transaction. Kerrie: May I assist you with anything else today? luckyclub64: So I could cash out $50 and pay another $50 to receive it? I have enough right now to pay for all of that Kerrie: Once you submit your withdrawal the $50 will be deducted and the remainder of the funds voided into your casino. luckyclub64: In other words, it is virtually impossible to receive $50? Kerrie: The winnings with be sent to you but the excess will be voided. luckyclub64: Once they take $50 to mail the check, there will be no money left in my account anyway, right. luckyclub64: $50 for mailing, $50 check. Is this correct? Kerrie: You would have to use another option such as Usemywallet. or Clikc2pay. luckyclub64: Oh, I get it. It is virtually impossible for me to cash out my $50 winnings and receive a check in the mail? Kerrie: The check is $50. Kerrie: You will have to choose another option. Kerrie: Please see our banking section. luckyclub64: Thanks. Kerrie: You're welcome. Kerrie: Thank you for chatting. Good-bye. Kerrie: Enjoy playing in the casino!