Microgaming Tournament Issues?

[tecknomania]

Just curious...A couple days ago I entered a $2 Loaded Sit & Go tourney with 4 other players.  The $2 was deducted from my account.  When the tourney started, I clicked to enter and the page just loaded....and loaded....and loaded.  It would not let me in!I logged out quickly and logged back in.  Tried again...same thing.  It just hung up.  I was able to view the details of the tourney and my name was still listed as a player and while everyone else had been scoring points, I was at 0.  After 3 minutes, I just gave up.  Luckily (for once!) I remembered to make a note of the Tourney ID.When I contacted support (Royal Vegas Casino), they got all my information and said they had to forward it to Microgaming to figure out what happened.  Now, I *know* this isnt the first time, but this is the first time I paid to play AND remembered to write down the ID number before it disappeared.  I've been unable to enter a tourney a few times, and several times have been booted out.  But, when I asked support if they had this issue a lot, they said this was the *first* time anyone had reported something like that.Bullsh*t?  Maybe no one even bothers complaining?Just wondering if anyone has had similar issues w/Microgaming.

 

[desperado347]

i won 25 at a blackjack tournament freeroll with Royal Vegas and when the contest was over it showed that i had won the 25 but then it never credited to my account...i waited about an hour and still no money so i contacted live chat. they said give it 2 or 3 hours so i actually waited until the next day. i contacted live support again and they said there was no record of my having been in that tournamnet. they said take it up with email to customer support which i did...customer support emailed me back and said that there was no record that i had ever been in that tournamnet. I had them pull up all my deposit record for the past year and told them it would be a shame for them to lose that amount of deposits over a 25 dollar tournamnet win. they gave me the 25 and apologized and said it was there eror...this happened about 3 months ago and i have't, and never intend to, deposit there again.

 

[thrap]

I won $5 in a free blackjack tourney a few weeks ago at Red Flush and the cash was in my account immediately. Lost it on the slots within a few seconds but it was there. Sorry to hear about your bad experiences, I dont pay to play tourneys, especially the slots. Is it just me, but every one I enter, I always manage to get half way up the leaderboard? I.e. if there are 1000 players, I roughly come about 500th, and if there's 65 players, I usually end up in around 30th place. And while I struggle to make a couple of thousand points, the players in the prize money are into 6 figures. Thunderstruck is the worst for this. Played one last night, and after 4 mins I had accumulated a grand total of 60 points. I never play this slot when I deposit, its as bad as the 3 reel slots. One last point, have you noticed that if you hit the free spins feature, its usually at the end of the time period and you never get chance to complete it? Thats the thing I like about Vegas Tech. tourneys, you get hours and hours to play so you can alter your strategy or log off and get a cuppa and return at your leasure.

 

[13mar13]

Won $100 in royal vegas monday freerolls and the money was credited 3 days later. But sometime have the same problem, one time recive an invitation to play freeroll at royal vegas but never can register. wait wait and wait and cant, so send an email to microgaming, but not solution.

 

[Raenette2]

The tournament page has completely disappeared from my Microgaming casino, Vegas Slot, in the past few days.  Maybe they don't want US players to play in the tournaments anymore, hard to say.  I miss those free tournaments.

 

[krystalkitty]

US players can no longer do tournies....