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Need guidance

Discussion in 'CURRENT CASH OUT AND WITHDRAWAL INFORMATION' started by Sassyisa, Aug 19, 2016.

  1. Sassyisa

    Sassyisa NEW MEMBER

    I had a payment processed at my cs casino.eu. they are usually pretty good. The minute I receive an email indicating they have processed my payment I also get an alert from fed ex.
    I choose my winnings to be delivered by a courier which is 45.00
    Today I am getting the run around. I am told it was sent and they are waiting for confirmation so they can give me a tracking numerous but the check was not sent by I did not receive any alerts from fed ex.
    The shipper origin is

    XXXXXXXXXXXXXXX. Now I need to find out where the heck my check is. Any ideas?
    Last edited by a moderator: Aug 20, 2016
    Mben likes this.
  2. Sassyisa

    Sassyisa NEW MEMBER

    Does anyone know which outside courier mycscasino.eu uses?
    I had a my withdrawal processed but I still do not have any alerts that was actually sent :bone:
  3. krystalkitty

    krystalkitty Greedy Gambler

    Never heard of this casino, so I am no help!
    Mben likes this.
  4. Mben

    Mben No Deposit Forum Admin Staff Member

    Hey Sassyisa, we don't endorse the casino which means we don't have a rep that I could contact for you. :(

    Is their customer service not helping you out?
    Sookie likes this.
  5. Sassyisa

    Sassyisa NEW MEMBER

    No. They are telling me it has been processed but won't give me tracking
  6. Mben

    Mben No Deposit Forum Admin Staff Member

    What did the alert say from FedEx?
  7. Mben

    Mben No Deposit Forum Admin Staff Member

    When did you request the cashout? What day did they say it was processed?

    Sometimes, even though a casino says a payment has been "processed", it does not mean it's been sent. If it hasn't been actually" sent", there may not be a tracking number to give you yet.
  8. Sassyisa

    Sassyisa NEW MEMBER

    Theyare telling me today there is delay on shipment
  9. Sassyisa

    Sassyisa NEW MEMBER

    The alert I get from fed ex is the tracking njmber.
    I am now in the hospiral. I am extremely ill and the is is just making me worse. I feel helpless and crying
  10. Mben

    Mben No Deposit Forum Admin Staff Member

    What did the alert say from FedEx?

    Scratch that. You are saying you have received alerts from Fed Ex in the past.

    So how many payments have you received from this casino in the past? Have none of them ever been late?

    In the past when I was looking for a check from another courier service, but couldn't get the tracking number from the company sending the check, I have called the courier service and they looked it up for me and told me yes, a parcel was on it's way, here's the tracking number f or no, there is nothing being delivered. Have you tried that?
    Sookie likes this.
  11. Sassyisa

    Sassyisa NEW MEMBER

    I just got done talking to them. The delay has happened once before. T b ey are telling me the payment was processed and sent to the courier. It a on their part
    Mben likes this.

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