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new computer

Discussion in 'WELCOME FORUM GUEST' started by penny23, Feb 4, 2015.

  1. penny23

    penny23 NEW MEMBER

    Hi can anyone tell me what I need to do to play online casino on my new computer!it seems to be blocking me from playing..
    Mben and Sookie like this.
  2. Sookie

    Sookie Mother of Cats

    Is it blocking you from playing casinos you already have downloaded? Or is it preventing you from downloading new ones?

    If it is not letting you download a casino, you can start by turning off your anti-virus protection during the download.
  3. penny23

    penny23 NEW MEMBER

    After I download the casino and go to banking and exit out of banking back to the casino to play It's says no connection
    Sookie likes this.
  4. Sookie

    Sookie Mother of Cats

    Ok, lets see... what casino are you playing at? Are you able to contact support and ask if they are doing any maintenance or having any technical problems?
  5. penny23

    penny23 NEW MEMBER

    Uptown Aces Casino,but I think the anti virus protection is the problem like you said earlier I will try turning it off. All the casino I download is perfect,but when I go to banking and back to the casino to play is the problem .It happened to me yesterday at slotastic, Uptown Aces and Intertop casino
    Sookie likes this.
  6. Sookie

    Sookie Mother of Cats

    Yes, the anti-virus is usually the thing that causes problems for some, especially with RTG casinos, though it's usually with the downloads.

    Let me know if that fixes it for you penny.
  7. penny23

    penny23 NEW MEMBER

    OK Thanks Sookie ! I will
    Sookie likes this.
  8. krystalkitty

    krystalkitty Greedy Gambler

    Firewall prolly needs to be turned off also! Be sure to turn it back on when done playing!
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  9. Sookie

    Sookie Mother of Cats

    Good thinking kk, I forgot about that. Though I'm a little confused why she can get in at all if it is either of our suggestions and only gives her trouble after visiting the cashier. I haven't heard that one til now.
    Mben likes this.
  10. penny23

    penny23 NEW MEMBER

    Thanks!Sookie I think we solved the problem, back up again playing....
    Sookie and Mben like this.
  11. Sookie

    Sookie Mother of Cats

    :awesome; Glad it worked! Good luck!
    Mben likes this.

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