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RTG HELP!!

Discussion in 'GENERAL DISCUSSION' started by krystalkitty, Oct 9, 2013.

  1. krystalkitty

    krystalkitty Greedy Gambler

    For some odd reason, I can get the casino's to load, but can't get into the games!! I have uninstalled and installed and still they won't work!! Any suggestions! TY!
  2. Mben

    Mben No Deposit Forum Admin Staff Member

    Which RTG casino? All of them? "
    What happens exactly when you try and open a game?"
    Are you still using the same computer?"
    Did you install a new program recently and then this started happening?
  3. krystalkitty

    krystalkitty Greedy Gambler

    All of them! The casino comes up, but can't log in! I didn't install anything new antivirus or anything! Then when I restart my computer, the casino's come up as shortcut is gone which basically means the casino.exe isn't there! Weird and very frustrating!
  4. krystalkitty

    krystalkitty Greedy Gambler

    OK. I can log in, but still can't any games to come up! Long ago I had this problem with another RTG, but that was the only one! The kids were messing with my router this weekend.....maybe that has something to do with it! At least I can play the flash versions!
  5. sambeau

    sambeau WELL KNOWN MEMBER

    hi "
    have you tried to update flashplayer "
    and java"
    sometime that will cause the problem "
    hope all turns out well
  6. Mben

    Mben No Deposit Forum Admin Staff Member

    What happens exactly? Do you get an error message? Do they just hang on the loading screen? I had issue installing/downloading games in RTG casinos a while back. Turns out it was my internet connection/provider. I think I even have a thread about it here on the forum. If my games issue was due to my internet connection, you may be on track thinking that the router was messed with.<a href="http://www.nodepositforum.com/t43586671/is-anyone-else-not-able-to-download-rtg-slots/" >http://www.nodepositforum.com/t43586671/is-anyone-else-not-able-to-download-rtg-slots</a>/-- Edited by Mben on Wednesday 9th of October 2013 11:41:29 AM
    Last edited by a moderator: Oct 26, 2014
  7. No Fool

    No Fool WELL KNOWN MEMBER

     I have had the same problem in past.  Cant remember how I got it to work but heres a couple things:If you leave your computer on restart it, this has worked for me in past.When installing shutdown firewall and virus protection, but make sure you turn it back on .
  8. krystalkitty

    krystalkitty Greedy Gambler

    Aha!! Figured it out!! My Anti-virus decided to do a change on me that I didn't find before!! Found it! Come to find they they added a game mode! They should of told me lol!
  9. Mben

    Mben No Deposit Forum Admin Staff Member

    Good! Glad you found the problem. Game on, kk! :thumb:

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