Here is the conversation with Slotastic, they wouldn't let me talk to Oliver Smith, the person that signed the letter that was emailed me.... Please wait for a site operator to respond. You are now chatting with 'Ashley'Ashley: Hello and welcome to our live chat service. How may I help you today?sl-blessusthree: i received a personalized email saying that i won the drawing for no deposit weekend bonus and for me to lof into my acct to get it, there is nothing in my account. i called and was told that it was a technical error and everyone was sent that email. it's not my fault that someone sent this in error. as far as i'Ashley: We wish to sincerely apologize for this e-mail which was sent out in error earlier.Ashley: We will ensure no such mistakes occur again in future.Ashley: For details on our Happy Weekend bonus, please see details on our website.Ashley: http://www.slotastic.com/en/Promotions/promo_happyweekend.aspxsl-blessusthree: m concerned, if there isn't any award, that is misleading false informationt hat was sent to me to try to get me to play in the casino rightnowAshley: I am sorry for the inconvenience sl-blessusthree: ok, so, as I've told the lady on the phone, i will be deleting your casino, and will go on my forum sites and tell everyone that you've lied to me via emailAshley: ok Ashley: I can't do anything about that sl-blessusthree: i dont' care if it's a mistake that it was sent to me or not, the fact is, is that it WAS sent to meAshley: May I assist you with anything else today?sl-blessusthree: is your manager available?sl-blessusthree: and you don't care if i smear your casino nationally to my gambling websites? Please wait while I transfer the chat to 'Yasmeen'. You are now chatting with 'Yasmeen'Yasmeen: How may I help you? sl-blessusthree: are you a manager?Yasmeen: Yes I am the casino manager Yasmeen: How may I help you Kelly? sl-blessusthree: i'd liek to speak to oliver smith, the person that signed my emailYasmeen: I am the only manager here Yasmeen: What can I do for you Kelly? Yasmeen: I have read your chat Yasmeen: We do sincerely apologize for an e-mail sent out in error Yasmeen: I see you have been advised of this earlier. Yasmeen: Furthermore, to have qualified for this raffle/draw, you needed to have deposited during the weekend. sl-blessusthree: i was sent a personalized email stating that i have a happy weekend no deposit in my acct, i've been told that this was a mistake and was sent to me in error. you can't do that, and i think that is illegal if yo're not going to uphold the information in that email. as I've told the last rep, if you're not going to honor it, i will go to all of my gambling websites and announce that you send bogus emails and don't honor what you say in emailsYasmeen: Please read above. sl-blessusthree: i didYasmeen: I can only apologize, Yasmeen: which we have done already. sl-blessusthree: if yo're the manager, then who is oliver smith, the person that calims to be the czasino manager that signed the email letter?Yasmeen: I am responsible for the operations, he is the overall manager. sl-blessusthree: well, i'd liek to speak to him please?Yasmeen: Kelly, I can guarantee, you will be advised the same from him. Yasmeen: It was an error sl-blessusthree: he's the one that signed itYasmeen: You cannot Yasmeen: I already advised you this. Yasmeen: It was an error sl-blessusthree: ok well, oyu can expect to get less customers aas i'll be posting thisYasmeen: and it is up to you to continue asking for an explanation, which I have already provided. Yasmeen: Best regards kelly Yasmeen: May I assist you with anything else today?sl-blessusthree: i dont' weant an explanation, i want you to honor an award that you've notified me that i;ve wonYasmeen: The e-mail was sent in error, which I have explained more than once. Yasmeen: secondly Yasmeen: to have qualified for such an award Yasmeen: you needed to have deposited Yasmeen: which you have never done sl-blessusthree: not my fault, i didnt' ask for that emailYasmeen: Do you no longer wish to receive e-mails then? sl-blessusthree: lol not if they are lies
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