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Stargames, Mickey mouse operation or a con?

Discussion in 'PROBLEMS - LET US TRY TO HELP' started by ironlung69, Jul 17, 2012.

  1. ironlung69

    ironlung69 NEW MEMBER

    I decided to try out star games to have a flutter, I deposited £40 and luckily managed to get it up to £100 and cashed out. The first thing I found strange was they would not let me cash the full amount they would only let me have £97 there was a small processing fee then they paid £1.88 back into my gaming account, what's the point in that? They then asked for id which I sent straight away they took 5 days to get back to me that it was accepted. They then stated it would take 10 days to process my withdrawal. 12 days later I contacted them to find out where my money is, they took another 3 days to respond to that stating it would be in my account soon. Another 5 days past and still nothing or any word. At this point I am starting to get very angry as I had spent some of the money I had saved for my holiday, I was expecting them to run a professional operation and pay me in an acceptable time frame. I was getting no response to my emails at all now so I sent one stating that if I didn't get my money in the next couple of days I would have to go to the lga which issues their licence. I got a response to that email within an hour even though they had still not responded to the ones I had sent 6 days previously! It stated that they would not process my withdrawal till after the 8th September due to a charge-back risk  I cashed out on the 7th June!! I have involved third parties in this matter which have also been stone walled by this company. Maybe I will finally get my money maybe I wont but I would urge you all to steer well clear of this company at best they have treated me like dirt.   
    Last edited by a moderator: Oct 26, 2014
  2. ironlung69

    ironlung69 NEW MEMBER

    my username there is ironlung69
  3. omeg

    omeg NEW MEMBER

    Hello ironlung69, thank you for stopping by our forum. :roll:After reading your post, I am sorry you are having trouble with your time spent at Star Games. At this time we are not affiliated with Star Games in any way, and do not endorse them, therefore, we are not able to help you with your situation.We here at No Deposit Forum wish you the best of luck and thanks again for stopping by the forum.                                                                                      Pam
  4. ironlung69

    ironlung69 NEW MEMBER

    thats ok i already got intouch with people for help, I just want to make as many people as possible aware of this so hopefully i can prevent it happening to others :)
  5. omeg

    omeg NEW MEMBER

     We sure appreciate you stopping by and thanks for the warning about this casino.It is members like you that really help all of us in the fight to find a good casino that pays.                                                            Pam

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