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Vegas Casino 21 are THIEVES!

Discussion in 'PROBLEMS - LET US TRY TO HELP' started by Mben, Feb 17, 2011.

  1. Mben

    Mben No Deposit Forum Admin Staff Member

    I thought I would start my own thread about how dispicable Vegas Casino 21 is. I have already posted this in Belgamo's Blacklisted - Vegas Casino 21 thread and here it is again for those of you who may not have read it yet. ______________________________________________________________________ Here's my story in a nutshell. I deposited $25 on 10/30/10 and won the max cashout of $560. It sat there a day or two and so I went back in a specifically asked if I could reverse some and play with no restrictions. They said yes. My final cashouts were for $2000 and $1500. I got paid by REFUNDED transactions to my Wired Plastic card of $327 a week before Christmas last year. Refunded? WTF?? I smell financial problems! That has all I have seen so far. I have for months now been trying to get a hold of chat support, calling and it just rings and rings and rings and emailing my affiliate manager and guess what? They all ignore me. I did get a hold of 2 different chat reps who told me that my checks had been mailed on 12/29/10 and then on 1/14/11. What a crock of shit! For a few weeks now, I have gotten on chat support without anyone acknowledging and telling them like it is. That they are thieves, they steal from unsuspecting players. If they wont pay me, just tell me and not treat me like this. And I told them I was gonna start my campaign to wipe them off the planet!!! They make me so f@$&(%g sick to my stomach!!!! Today, the same thing. You see, this has become a daily ritual of mine. To go to their chat and talk to myself. My ex affiliate manager told me once he was there reading over the chats of the day so I know even though they don't acknowledge me right then and there, they read what I write eventually. After a few choice words in chat, I called them and lo and behold someone finally answered! I told Dave that I had been trying to get them on chat and he says I don't see you. Oh, there you are. Can we continue this in chat? I said sure and someone did start talking to me. Sebastian is now the NEW operations manager for finance. He ended up calling me back instead of chatting. I was told that a few of their employees had been fired recently because of complaints. Ha! This is what I was told. Since I have not made a deposit in 4 months now, my account has become inactive and I needed to deposit to reinstate it so I could get my cashouts. I was like are you f@$%*&g kidding me?? I said I don't trust you guys to pay me and you want me to deposit? I told them that if they would have paid me like any other honest casino, they probably would have seen half that money back already. By the time the conversation was over, he assured me that he was going to have a closer look at my account and then call me back tomorrow. Should I hold my breath? NO! But they will hear from me everyday until these sons of bitches either pay me or fess up that they are the scum of the earth and cannot or will not pay me! I had a go with Bet Royal Casino about 3-4 years ago and I hated them back then but you know what? They paid me. I DESPISE Vegas Casino 21 and that's harsh coming from me. I don't have a mean bone in my body but F with me and that's it. This is my first public post about my situation. You may see the same story posted on other forums soon by me......webmasters and player forums. Everyone, do yourself a favor and do not deposit there ever or ever again. Help me take these assholes down!!! Yeah, I am pissed. Sorry about the language!!!
    Last edited by a moderator: Oct 26, 2014
  2. Mben

    Mben No Deposit Forum Admin Staff Member

    I did receive a phone call yesterday from Sebastion to my disbelief! This is what he had to say. My account has been verified again as far as the phone verification and all I needed to do now is to deposit $150 within the next four days and I would be completely verified. He even gave me the break down of when and how much my checks would be once the deposit was made. Then he says that he could lower the deposit amount to buy me a couple of more days before my account was closed . Closed because I haven't made any deposits since Oct of last year. So I said The only way I am going to get my winnings is by depositing $150 into your casino? And he said Yes . I said SHUT MY ACCOUNT DOWN! I AM DONE WITH YOU! Once I said that he transferred me to his finance manager who told me that the account was verified and checks would be sent out. I said only after I send you $150? And he said What? Let me talk to Sebastion and I will call you back. No phone call yet. I don't know if I have it in me anymore to continue with my daily fight with them and just want to uninstall the casino but then again $3000 + is a lot of money that is rightfully mine. I will keep you up to date. In the meantime, EVERYONE ............. DO NOT DEPOSIT YOUR HARD EARNED MONEY HERE. THEY WILL STEAL IT FROM YOU!!!  
  3. pheapgirl

    pheapgirl Banned

    $3000 + is a lot of $$$$$$$, I say fight for what's yours...then when and if you get paid, DELETE THEM. I you get your $$$
  4. omeg

    omeg NEW MEMBER

    Unless I knew beyond a shadow of a doubt that I wasnt going to see another red cent that they rightfully owe you, I would just let it go. However, if I thought my calling and emailing everyday would do a bit of good, that there was still a chance,  I would fight on with all my might till I saw my money. Either way, it is a frustrating and emotional situation to have to deal with, and it is exhausting. [​IMG]  I feel so bad when I hear of good people caught up in a bad casino and this situation.  It is so sad, and I always wish I could do something to help. Mben, you are smart as they come, you will know what to do about this situation,  whether it be putting it to bed, or fighting on. Thank you for sharing your personal situation with all of us so we can learn from it.                                                                                                     Pam
    Last edited by a moderator: Oct 23, 2014
  5. belgamo

    belgamo No Deposit Forum Founder

    ROFLMAO , gotta like their emails, I highlighted the best part-----Hello,My name is Johnson Berry, I am the Manager of Vegascasino21.com. Vegascasino21.com is a top performing top game with USA processing including Visa, Ewallet, Moneybookers. Vegascasino21 is a beautiful Random Logic casino fully licensed in Cyprus and is supported by Top Game Software. We offer many deposit options, processing is flawless and payouts are lightning fast . We offer exclusive signup and deposit bonuses for players.                                                                                                                                             Please contact me to discuss further, my contact details are below. Looking forward to hearing from you-----------------------Johnson BerryVegascasino21.comMSN: <a href="mailto:johnsonberry@hotmail.com" >johnsonberry@hotmail.com</a>G Talk: <a href="mailto:johnson.beery@gmail.com" >johnson.beery@gmail.com</a>Skype: johnson.berry
    Last edited by a moderator: Oct 26, 2014
  6. Mben

    Mben No Deposit Forum Admin Staff Member

    I even emailed this yahoo when I got his invite to promote VC21. Haven't heard from him either.
  7. rebago


    David called me several times today. I finally answered and told them I would not deposit until they came to the forum and directly addressed your issue Mben. We shall see......we shall see.
  8. Mben

    Mben No Deposit Forum Admin Staff Member

    Oh wow! Thanks so much rebago. [​IMG] 
    Last edited by a moderator: Oct 23, 2014
  9. tking1


    I usually get a couple of calls from them each week. The last time they called I told them I'm not interested and hung up on them. I f they call again I'm gonna laugh in their face and mention to them that I'm a member of no deposit forum, and tell them why in the hell would I deposit in a casino that the forum advertised for and then gets stabbed in the back when a cashout is made. Mother f&*#@rs anyway. Are they so stupid that they think you would deposit $150 just to get verified and receive your cashout. Thats the stupidest thing I ever heard of. What a bunch of swindlers. I'm at the point now where I only deposit at casinos I've cashed out before with no problems, top game isn't one of them. I have cashed out at casino states and it took forever to receive the money."
    GoodLuck Mben, and I surely know what your going through, and its tough.
  10. Mben

    Mben No Deposit Forum Admin Staff Member

    That is what is making me so angry, tking. I pumped the crap out of them for Belgamo (and they know who he is and who I work for) and I get treated like this.  I totally trusted them because I had great contacts there. The problem now is that the contacts are gone and I am talking to a brick wall. [​IMG] 
    Last edited by a moderator: Oct 23, 2014
  11. signman48

    signman48 WELL KNOWN MEMBER

    Boy I'm glad I read your post Mben, I was looking at that casino and thinking "
    about giving them a try."
    Thanks Mben
  12. shahran84

    shahran84 NEW MEMBER

    Did you get paid ?? If your $3000 is not yet paid, how about my $9,000++ !! Now they suddenly disappear from the face of the earth!! Can't we sue them or something?
  13. Mben

    Mben No Deposit Forum Admin Staff Member

    Nope!   And nope again.  

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