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WinBig21

Discussion in 'PROBLEMS - LET US TRY TO HELP' started by crazyashell, Jun 4, 2012.

  1. Mben

    Mben No Deposit Forum Admin Staff Member

    I have emailed the rep for you, crazyashell, and will let you know when I hear from him. This is getting old winbigpayslowignorecustomers21casino.com!!!!!  :angry:
    Last edited by a moderator: Oct 26, 2014
  2. crazyashell

    crazyashell CRAZY ROLLER

    Michelle will make sure you get your money she like to have a good fight and she got round two with me LOL sorry Mben
  3. nbailey

    nbailey NEW MEMBER

    Crazy girl,  Have you heard anythng from winbig21 about your winnings?  Have you tried calling?  I can only ever talk to Paul who will never let me talk to anyone else and just keeps putting me off.  I won the money on Aug 2 and still waiting to get it.  It's still showing on my account as a reversible withdraw!
  4. crazyashell

    crazyashell CRAZY ROLLER

    nbailey i have talked to paul on saturday and he told me in 24 hours LOL they dont do nothing on the weekend so why did paul tell me that so monday i went to live chat again and i got paul and he put me on hold and sam came lol he is a ASS also and again he told me 24 hours i hope i dont here 24 hours for 3 mo this casino pays so slow and they want people to keep dep with them nbailey that is fk up that your withdrawl is still reversible while after a mo now i do have to say someone needs to kick someone ass at this casino and i no who MBEN and BELGAMO at lest my show precessing today is 19 days and everyday i go to live chat and ask for a free chipI wish you the best of luck nbailey you will get your money they just take so long to pay
  5. Mben

    Mben No Deposit Forum Admin Staff Member

    We are not promoting WinBig anymore. They have become a Pit casino. They have had too many chances to get their processing issues corrected since crazyashell's last withdraw issue and as it stands now, we have 2 members fighting for their winnings. I will continue to try and get information and money for crazyashell and nbailey. Future players at the casino who face cashout issues, please email their finance department directly. finance @winbig21.com
  6. Mben

    Mben No Deposit Forum Admin Staff Member

    Here's the rep's reply for nbailey and crazyashell ............nbailey : We sent withdrawal yesterday by wire transfercrazyashell47 : will pay her by weekendPlease let me know if you don't see the money after a few days.
  7. crazyashell

    crazyashell CRAZY ROLLER

    Mben i will let you no if i get my money bye the weekend or bye next weekthank you for your help again
  8. crazyashell

    crazyashell CRAZY ROLLER

    Mben still nothing from them just mybe next week LOL will see
  9. Mben

    Mben No Deposit Forum Admin Staff Member

    Thanks for the update, crazyashell.
  10. nbailey

    nbailey NEW MEMBER

    well good news I finally got mine thanks to you guys here. I'm so glad I found this site we need places like this who can help us little people who have no pull dealing with these casinos. I've never had an experience like this before with a casino.thanks again and I have faith now that crazygirl will get her money too. good luck and let us know.
  11. crazyashell

    crazyashell CRAZY ROLLER

    nbailey I am so glad to hear that you got your money from winbig21 and i no i will be getting mine very soon thanks to Mben and Belgamo doing all the fighting for us so we get payed
  12. Mben

    Mben No Deposit Forum Admin Staff Member

    YAY! :bigclap: That's great news, nbailey. Now I'm off to get crazyashell's money ............ :angry:Watch for the money next week as the rep said they were sending it this weekend. crazyashell47 : will pay her by weekend
  13. crazyashell

    crazyashell CRAZY ROLLER

    Here is my chat today with Samsam: Hisam: How may I help you please ?crazyashell47: good morning i was see if you have any free chips for today and to check on my withdrawl that is still in precessing samsam: Your withdrawal is processing ! you will get paid it's my promise to you sam: but it will take time crazyashell47: oksam: and regarding free chip I will check for you crazyashell47: okcrazyashell47: thank you samsam: I have given $30 but I was wondering whether you would like to reverse your withdrawal, if you do that there will be no playthrough and maxcashout condition I mean you can win NO maxcashout sam: Well I am just asking ok lolcrazyashell47: Sam your casino need's a different precessing your take's way to long sam: I know my friend but we pay sam: Although it takes time but we to our player crazyashell47: I no that it just take's so long to get payedsam: Yes sam: and I am really apologize for that dear crazyashell47: are you guys looking for a new precessingsam: We trying to that hopefully we adopt couple more paying method for US player crazyashell47: okcrazyashell47: have a great day and thank you for the free chipsam: We can't pay via NETteller or moneybookers to US player sam: So sometime it's take time crazyashell47: what about western unioncrazyashell47: were we would go to the store and get or money fromsam: Western union is banking institution or what sam: Sorry I am aware of that lolcrazyashell47: it's okcrazyashell47: ok sam i have to go take care and have a great daysam: Same to you crazyashell47: thank you
  14. Mben

    Mben No Deposit Forum Admin Staff Member

    sam: Your withdrawal is processing ! you will get paid it's my promise to you ..... PRICELESS!!! hahahaha
  15. Mben

    Mben No Deposit Forum Admin Staff Member

    crazyashell received her winnings in her bank account today. Her case is now closed. Yay!Be warned that Win Big is a very slow pay casino and you will be on your own to collect if you win.
  16. aprylcook

    aprylcook NEW MEMBER

    I have been fighting with them since about October 12 they say they can't open my documents does anyone know what format i should use i did jpg like they ask and it isn't working please help. user name is aprylcook the casino is winbig21 and i feel like they lying.
  17. omeg

    omeg NEW MEMBER

     Hi there:JPG does seem like the correct format to use when sending documents to them.Please give just a bit more time here, and our head moderator Mben willl look over your situation and let you know if we can ask our rep about it.                                                                                                                                                         Pam
  18. Mben

    Mben No Deposit Forum Admin Staff Member

    Hi aprylcook, has finance been able to open your docs yet? 

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