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WinBig21

Mben

No Deposit Forum Administrator
Staff member
crazyashell wrote: will I dep again after it took me 3 mo to get my money for $550 now I as able to withdrawl again on aug23 for $1045 and 2 weeks go bye and it is still in precessing realy this casino takes along time to pay you but i do no you will get your money nbailey even faster when you have Mben on your side and i think i am going to ask her to look into my also Mben will you please user name for this casino is crazyashell47 and i would like my money be for xmas LOL this time around
I have emailed the rep for you, crazyashell, and will let you know when I hear from him. This is getting old winbigpayslowignorecustomers21casino.com!!!!!  :angry:
 
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crazyashell

CRAZY ROLLER
Michelle will make sure you get your money she like to have a good fight and she got round two with me LOL sorry Mben
 

nbailey

NEW MEMBER
Crazy girl,  Have you heard anythng from winbig21 about your winnings?  Have you tried calling?  I can only ever talk to Paul who will never let me talk to anyone else and just keeps putting me off.  I won the money on Aug 2 and still waiting to get it.  It's still showing on my account as a reversible withdraw!
 

crazyashell

CRAZY ROLLER
nbailey i have talked to paul on saturday and he told me in 24 hours LOL they dont do nothing on the weekend so why did paul tell me that so monday i went to live chat again and i got paul and he put me on hold and sam came lol he is a ASS also and again he told me 24 hours i hope i dont here 24 hours for 3 mo this casino pays so slow and they want people to keep dep with them nbailey that is fk up that your withdrawl is still reversible while after a mo now i do have to say someone needs to kick someone ass at this casino and i no who MBEN and BELGAMO at lest my show precessing today is 19 days and everyday i go to live chat and ask for a free chipI wish you the best of luck nbailey you will get your money they just take so long to pay
 

Mben

No Deposit Forum Administrator
Staff member
We are not promoting WinBig anymore. They have become a Pit casino. They have had too many chances to get their processing issues corrected since crazyashell's last withdraw issue and as it stands now, we have 2 members fighting for their winnings. I will continue to try and get information and money for crazyashell and nbailey. Future players at the casino who face cashout issues, please email their finance department directly. finance @winbig21.com
 

Mben

No Deposit Forum Administrator
Staff member
Here's the rep's reply for nbailey and crazyashell ............nbailey : We sent withdrawal yesterday by wire transfercrazyashell47 : will pay her by weekendPlease let me know if you don't see the money after a few days.
 

nbailey

NEW MEMBER
well good news I finally got mine thanks to you guys here. I'm so glad I found this site we need places like this who can help us little people who have no pull dealing with these casinos. I've never had an experience like this before with a casino.thanks again and I have faith now that crazygirl will get her money too. good luck and let us know.
 

crazyashell

CRAZY ROLLER
nbailey I am so glad to hear that you got your money from winbig21 and i no i will be getting mine very soon thanks to Mben and Belgamo doing all the fighting for us so we get payed
 

Mben

No Deposit Forum Administrator
Staff member
nbailey wrote: well good news I finally got mine thanks to you guys here. I'm so glad I found this site we need places like this who can help us little people who have no pull dealing with these casinos. I've never had an experience like this before with a casino.thanks again and I have faith now that crazygirl will get her money too. good luck and let us know.
YAY! :bigclap: That's great news, nbailey. Now I'm off to get crazyashell's money ............ :angry:Watch for the money next week as the rep said they were sending it this weekend. crazyashell47 : will pay her by weekend
 

crazyashell

CRAZY ROLLER
Here is my chat today with Samsam: Hisam: How may I help you please ?crazyashell47: good morning i was see if you have any free chips for today and to check on my withdrawl that is still in precessing samsam: Your withdrawal is processing ! you will get paid it's my promise to you sam: but it will take time crazyashell47: oksam: and regarding free chip I will check for you crazyashell47: okcrazyashell47: thank you samsam: I have given $30 but I was wondering whether you would like to reverse your withdrawal, if you do that there will be no playthrough and maxcashout condition I mean you can win NO maxcashout sam: Well I am just asking ok lolcrazyashell47: Sam your casino need's a different precessing your take's way to long sam: I know my friend but we pay sam: Although it takes time but we to our player crazyashell47: I no that it just take's so long to get payedsam: Yes sam: and I am really apologize for that dear crazyashell47: are you guys looking for a new precessingsam: We trying to that hopefully we adopt couple more paying method for US player crazyashell47: okcrazyashell47: have a great day and thank you for the free chipsam: We can't pay via NETteller or moneybookers to US player sam: So sometime it's take time crazyashell47: what about western unioncrazyashell47: were we would go to the store and get or money fromsam: Western union is banking institution or what sam: Sorry I am aware of that lolcrazyashell47: it's okcrazyashell47: ok sam i have to go take care and have a great daysam: Same to you crazyashell47: thank you
 

Mben

No Deposit Forum Administrator
Staff member
sam: Your withdrawal is processing ! you will get paid it's my promise to you ..... PRICELESS!!! hahahaha
 

Mben

No Deposit Forum Administrator
Staff member
crazyashell received her winnings in her bank account today. Her case is now closed. Yay!Be warned that Win Big is a very slow pay casino and you will be on your own to collect if you win.
 

aprylcook

NEW MEMBER
I have been fighting with them since about October 12 they say they can't open my documents does anyone know what format i should use i did jpg like they ask and it isn't working please help. user name is aprylcook the casino is winbig21 and i feel like they lying.
 

omeg

NEW MEMBER
aprylcook wrote: I have been fighting with them since about October 12 they say they can't open my documents does anyone know what format i should use i did jpg like they ask and it isn't working please help. user name is aprylcook the casino is winbig21 and i feel like they lying.
 Hi there:JPG does seem like the correct format to use when sending documents to them.Please give just a bit more time here, and our head moderator Mben willl look over your situation and let you know if we can ask our rep about it.                                                                                                                                                         Pam
 

Mben

No Deposit Forum Administrator
Staff member
aprylcook wrote: I have been fighting with them since about October 12 they say they can't open my documents does anyone know what format i should use i did jpg like they ask and it isn't working please help. user name is aprylcook the casino is winbig21 and i feel like they lying.
Hi aprylcook, has finance been able to open your docs yet? 
 

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