I recently made two withdrawals at Silver Oak on 11/28. One was approved on 11/5 and the other on aa/14. I have sending emails and having chants but I still do not have my winnings.I thought their policy was to send winnings 4-7 days once approved. Here is the chat I had this morning.mdexter: firstname.lastname@example.org and 2815318815 Laura: Thank you for the information. How may I assist you? mdexter: Need to know the status of two withdrawals, One approved on 11/5 and the other on 11/14. Laura: Allow me to review your account. I'll be right back with you. mdexter: ok Laura: Thank you Laura: Thank you for waiting! mdexter: Np problem Laura: According to the records, the department in charge is working on your account to get the transaction sent out to the processor. Laura: As soon as we have details, we will email you with the information. mdexter: Why is it taking so long? Laura: To be honest with you, we are currently reviewing many cash-out requests and it is taking a little bit longer than expected. We are truly sorry for the delay but will follow up on your account. mdexter: Do you think it will be sent thiw week? Laura: Unfortunately, we cannot determine the exact date because it could be at any time. mdexter: Thank you Laura for your help. I love your name as its my daughter's name. Laura: Thank you very much! Laura: Is there anything else that I may assist you with? mdexter: No. Thank you and have a wonderful day. Laura: You're most welcome Has anyone ever had trouble getting their winnings from Silver Oak. I guess I feel that they have had enough time to send me my winnings. I have also played at Planet 7 and it took them about three weeks for me to get my check.Any help would be appreciated.