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Closed won 1600.00 at winpalace, will they pay up?

Discussion in 'GENERAL DISCUSSION' started by kris242, Feb 12, 2011.

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  1. kris242

    kris242 NEW MEMBER

    I won 500 from lucky red casino last week playing craps, but they dropped my table limit from 1k to 100 all of the sudden, so i stop playing there,  i was playing at winpalace and they have a 1k table limit on craps,  im up to 1600 from 500.00 and i just want to see if these guys will pay out before i play anymore.Luckyred casino payed out pretty fast, i was happy with the payout speed, dissapointed by the deposit limit and how they cut my table limit to keep me from winning big, in mid game!Im waiting for winpalace to pay out my 1600.00, what do you guys think, will they do it? i sent in all the docs now im waiting for approval.I wont play till its done though. we'll see, im new to online casinos, and im skeptical.
  2. omeg

    omeg NEW MEMBER

    Hi there :Congrats on your win.From what I know of Win Palace, you should easily get your money that you are owed, as long as you followed all the terms and conditions.  That of course goes without saying as with any casino. I personally have not had a cashout from Win Palace, but many members here have, and have had good luck with them. It is a reputable casino in my opinion.Do keep us up to date on how things are going for you concerning your cashout.  Congrats again.....[​IMG][​IMG]
    Last edited by a moderator: Oct 23, 2014
  3. omeg

    omeg NEW MEMBER

    By the way:Welcome to No Deposit Forum[​IMG]Enjoy your time here, and if you have any questions, do not hesitate to ask. We are here to help you in your online gaming.  [​IMG]
    Last edited by a moderator: Oct 23, 2014
  4. kris242

    kris242 NEW MEMBER

    RE:

    Thanks!, i appreciate the support, i'll keep you posted for sure.
  5. krystalkitty

    krystalkitty Greedy Gambler

    RE:

    I have had absolutely no problems with them paying....After your docs get approved, it normally takes about 10 days to receive it via QT. Not sure about the other withdrawal methods. Congrats to you!
  6. kellywallin

    kellywallin NEW MEMBER

    They are ridiculously slow and have limits of $2000.00.  They try and make you wait so long that you reverse your withdrawal.
  7. Mben

    Mben No Deposit Forum Admin Staff Member

    Yes, they are slower than a lot of other casinos out there but I trust them to pay.I would rather get paid in a couple weeks total (total meaning submitting DOCS, getting them accepted and then wait time for the $$ to get to my bank account) than not at all.Also, I believe they raised their weekly cashout limits to $3000 a week, if I am not mistaken.Congrats kris242!-- Edited by Mben on Monday 14th of February 2011 04:03:32 PM
  8. belgamo

    belgamo No Deposit Forum Founder

    Tyhe casino is well funded and the money will arrive. It just may take a bit longer than I would be happy with, but then again with all the processing issues and doddy casinos out tyheer its good to know you can be assured of getting paid.
  9. kris242

    kris242 NEW MEMBER

    Heres the update, 6 days later winpalace has not even processed my faxback form to even start the withdrawal."
    "
    Good news is i played again and brought it up to 2k from 1600, i guess we'll see, hopefully winning doesn't push it back lol! I know if they do drag it out too long i'll never play at winpalace again. 2 weeks i can handle, anymore than that would be BS."
    "
    You would think if they wanted to create a repport with customers they would process everything in a timely manner.
  10. krystalkitty

    krystalkitty Greedy Gambler

    Have you talked to someone? If not, I suggest Live Chat. I hate the 5-10 withdrawal process, but at least I get my money and they are the one's losing out. I love the casino's that process 24-48 hrs. They normally get back some of my withdrawal. So, in my opinion, WP is losing out cuz no more deposits for me until my money arrives in my savings.......
  11. omeg

    omeg NEW MEMBER

    Hi kris242:I'm sorry to hear Win Palace is taking longer than you hoped. Did you reverse your withdrawl to play again and make your $1600 to $2000? I know each time we may reverse our withdrawl the process of approving our withdrawl transaction starts all over again. As some of the previous posts in this thread have mentioned, they do take a bit longer than other casinos, but most are assured you will get your money.                                                                                               Pam 
  12. kris242

    kris242 NEW MEMBER

    Yeah i actually called them, spoke with customer service, they said even though its supposed to be 3 days they are slow right now... So...yeah."
    "
    No PMM2008 i didn't cancel a withdrawl, i have not been able to even initiate one, i just went back in and played here and there, each time at the end of the day trying to make a withdrawl only to have it say they do not have my faxback on file. I just want to get the chance to make a withdrawl and know the money is actually on its way. Its frustrating to say the least.
  13. Mben

    Mben No Deposit Forum Admin Staff Member

    Hey kris, what's your username there at Win Palace. I'm gonna see if our rep can look to see what's up with your DOC approval."
    "
  14. kris242

    kris242 NEW MEMBER

    kris242, I really appreciate it, thx!!
  15. Mben

    Mben No Deposit Forum Admin Staff Member

    Email sent. We'll see what the rep has to tell me. Hang tight!
  16. omeg

    omeg NEW MEMBER

    Hi again Kris242:I'm sorry I misunderstood your post about reversing the withdrawl. I wasnt sure if that is what you had done or not.I can only imagine how frustrated you must be. You now have Mben on the job, asking around for you, so hopefully you will have some answers soon.Thanks for keeping us in the loop.                                                                            Pam 
  17. kris242

    kris242 NEW MEMBER

    Im not going to hold my breath, but it'll be really cool if they pay up.
  18. kris242

    kris242 NEW MEMBER

    They emailed me directly from the finance department and got my info processed. you guys rock!! thank u!
  19. Mben

    Mben No Deposit Forum Admin Staff Member

    Whether it was the email I sent or just the timing that Finance was getting back to you on their own .......... the ball is ROLLING!! [​IMG] I hope you were able to initiate the cashout now, kris. And if so, remember, they are not lightening fast as far as you seeing your $$ in your hands but as long as everything checks out, you will see your winnings!! [​IMG]
    Last edited by a moderator: Oct 23, 2014
  20. omeg

    omeg NEW MEMBER

    That is wonderful news, and a great step in the right direction.  Hopefully it wont be much longer for you now until you have that money where you need it.                                                                                       Pam 
  21. kris242

    kris242 NEW MEMBER

    Yeah now its a 5 to 10 day wait, but atleast like you said the ball is rolling. Atleast it seems like i'll get the payout now! very cool.
  22. kris242

    kris242 NEW MEMBER

    haha they screwed me, i waited 8 days and they only are sending the 500.00 i deposited. dont play at WINPALACE whatever you do, they are happy to take your money if you loose, but if you win your going to to get screwed! You cannot win at this casino!
  23. queenmap

    queenmap WELL KNOWN MEMBER

    Wow, seriously that sucks! Sorry to hear about that Kris. I have not played there yet due to hearing how long it takes to get paid. I am impatient when it comes to getting my money. But, now defiantely wont be playing there.
  24. Mben

    Mben No Deposit Forum Admin Staff Member

    kris is getting all of his winnings but in installments as per the terms of the casino. That part bites I know. I didn't want anyone to think they were not paying him.
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