Recent content by needanswers4211

Ok will do :)

Okay so I just got off the phone with a customer service rep and they said once my documents have been reviewed, I should get 100%. I've lost years off my life with worry though and I won't believe it until I see it in my bank.

Thank you. I hope I get my winnings too. I'm counting on it actually.

Thank you so much for your assistance.

My username is aprilstorm420

A while back I even had someone from their casino call me and take deposits from my card when it wouldn't go through on their site. They gladly took all my deposits but they don't want to pay me my earned winnings.

I have called them several times and they keep saying they are so busy and someone will get back to me. The site won't load and they say their servers are down due to the storm in Costa Rica. I have gotten no explanation yet. I did use a bonus coupon but it said no max cashout and no playtthough.

I won $22,500.00 from Ruby Slots and after sending in documents requested, I get emails saying my payout has been declined. They won't return my calls, the site doesn't load for me. I have deposited so much money in the past few months but they don't want to pay me without explanation it seems.