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Discussion in 'DEAL OF THE DAY - FOR NEW AND EXISTING PLAYERS' started by Mben, Mar 13, 2015.

  1. Mben

    Mben No Deposit Forum Administrator Staff Member

    Those of you waiting on the reply from the rep about your bonuses, he is waiting on a reply from Rival. It seems that Irish Luck didn't deny the bonus, but Rival did.

    I will get a hold of him on Monday if I don't hear from him over the weekend.
    Sookie likes this.
  2. Suckafish

    Suckafish NEW MEMBER

    Thanks Mben! Hopefully Rival approve the bonus.
    Mben and Sookie like this.
  3. flaflash99

    flaflash99 WELL KNOWN MEMBER

    Sorry Mben but the other day I figured you had so much going on didnt need this petty thing going on so I kinda took matters into my hands and no i was not to obnoxious but straight to the point apparently it worked for me as this is what they sent me but i also did say that it is a shame when an affiliate promotes them in good faith they should stand behind what they agreed to if not Why would a player trust them .

    I am writing to follow up on your recent query and to apologise for any inconvenience caused.

    The code NDF35 has just been manually added to your gaming account. Please access our banking page and click NDF35 to claim your bonus.

    I wish you good luck playing and do not hesitate to contact us at any time for more assistance.

    Suckafish, Mben and Sookie like this.
  4. Suckafish

    Suckafish NEW MEMBER

    I thought I would also take matters into my own hands so you didnt have to worry about this fiasco anymore so too emailed them. I emailed them on Sunday night and I explained what the situation was & I also forwarded the converasation I had with their chat person showing them how she refused to answer my questions in fact she just stopped talking to me all together! I was very pleasent to her and do not understand how a casino could allow their potential depositors to be treated that way by there so called costomer service! this is the reply I got below: (I have since uninstalled them from my computer and they will never see a dime of my money! )

    Thank you for contacting us.

    I'm really sorry about the issue you're facing with this email and this bonus but this offer has been sent to all of our players but not all our players are entitle to it. Indeed when we've tried to redeem the NDF35 into your account it did not work because you were not entitle to it, i'm sorry about this. Though I hope you've enjoyed the $11 free welcome.

    Don't hesitate to contact us for more informations.

    Sookie and Mben like this.
  5. Mben

    Mben No Deposit Forum Administrator Staff Member

    I've asked the rep if he's heard anything from Rival yet and did let him know that flaflash was able to get his bonus.

    We'll see if you end up re-installing the casino if you do end up getting the bonus.
    Sookie likes this.
  6. Suckafish

    Suckafish NEW MEMBER

    Thanks Mben! I was really shocked when I read their reply email. I guess I dont get how I am not entitled to the bonus when I did everything I was supposed to and when I asked for the bonus above they only activated $11 to my balance and when I asked why the chat lady stopped talking to me. So Very Strange!

    When I read their email I was Like :surprise: and then I said to myself " what a bunch of :bull: " :lol: :laughhard:
    Mben and Sookie like this.
  7. Mben

    Mben No Deposit Forum Administrator Staff Member

    The rep was out on a short sick leave but is back now and is getting back to me. He apologizes for the delay.
    Suckafish and Sookie like this.

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