Pam, they are not honoring this promotion for the free spins. I contacted them and they are telling me that I have to make another deposit to get these free spins today. I made that deposit yesterday after I got an email from them about a similar bonus offer, but it had different coupon codes to use and the email I got was for 100 free spins in Fat Cat, not the 150.
I just told "Pete" from Red Stag, in a return email to him from me, that it's false advertising, and it is!!
Here is all of the correspondence:
Re: RE:Re: Advertised bonus in this email not working -- RS0223324651 (No subject)
LB
Leslie Bowman
Reply |
Today, 12:55 PM
support@redstagcasino.eu;
RS0223324651@mailclient.redstagcasino.eu
...
Pete, if you read the original email I received (attached) AND the posting in the forum (also attached and came directly from their rep to them to us), they BOTH read that if you make the first deposit of $25 and use the bonus code (which kept changing also), then you are supposed to get the 150 free spins in Fat Cat today. This is what you advertised and is the ONLY reason I made that deposit with you yesterday.
You need to honor what you sent. That's false advertising Pete. It's only fair.
Leslie Bowman
From: support@redstagcasino.eu <
support@redstagcasino.eu>
Sent: Saturday, June 30, 2018 7:59 AM
To: newjumboscampi@hotmail.com
Cc: RS0223324651@mailclient.redstagcasino.eu
Subject: RE:Re: Advertised bonus in this email not working -- RS0223324651
Hello Leslie,
This is Pete from Red Stag Casino, we hope all is well.
As for today's promotions, we have the 100% all day bonus (Sex on the Beach) and the coupon code ALMOSTJULY for 100 spins on a minimum deposit of $25.
If you have any questions, please don't hesitate to contact us at 1 888 281 3640, by email, or chat. We are here to help you.
Best Regards
Customer Support
Contact us via
LiveChat
support@redstagcasino.eu
Toll-Free: 1 888 281 3640
Now, I am seeing this same bonus advertised in my forum but it's got yet another code of FIREWORKS as the code that was to be used yesterday, Friday and this one says it's for 150 free spins in Fat Cat today with code COUNTDOWN
Obviously, this would have been the one of the two I would have chosen.
Again,
I would expect that you will honor your advertised bonus to me and I could like to use this last deal please.
I did my part.
Thank you,
Leslie
RED STAG CASINO DEPOSIT BONUS - COUNTDOWN TO THE 4TH - MATCH BONUSES + FREE SPINS
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Yesterday at 11:04 AM.
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PMMNo Deposit Forum ModeratorStaff Member
New
Red Stag Casino - Countdown to the 4th!
They are going to do something a little different today; they are about to kick off their Countdown to the 4th, with a few days of lucrative bonus options! The big day is coming up fast, so let’s keep the American spirit alive, by bringing home the big bucks…
Friday, June 29th/110% up to $440/Code is FIREWORKS
Saturday, June 30th/150 Free Spins on Fat Cat/ Code is COUNTDOWN
Are you ready to catch the winning spirit?
Make your deposit today at Red Stag Casino, enter the Coupon code and get ready to ride!
PMM, Yesterday at 11:04 AM Report
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From: Leslie Bowman <newjumboscampi@hotmail.com>
Sent: Saturday, June 30, 2018 6:03 AM
To: Red Stag Newsletter Reply; Red Stag
Subject: Advertised bonus in this email not working
Hello,
I deposited yesterday, Friday, and used deposit code FIREPOWER. This email advertises that if I do that, then I can use code ALMOSTJULY today for 100 free spins in FAT CAT, but it's not working.
The email is attached.
I expect that you will honor what you are advertising.
Thank you,
Leslie Bowman
From: Red Stag <info@e.redstagcasino.eu>
Sent: Friday, June 29, 2018 12:59 AM
To: newjumboscampi@hotmail.com
Subject: The Countdown Begins (Are you Ready?)
Countdown with Bonuses + Free Spins!
DOWNLOAD
INSTANT PLAY
MOBILE
Get the Party Started - Deposit Today!
Hi, Leslie (Your Username is: RS0223324651)
We’re going to do something a little different today; we’re about to kick off our Countdown to the 4th, with a few days of lucrative bonus options! The big day is coming up fast, so let’s keep the American spirit alive, by bringing home the big bucks… (with even more to come - Keep reading!)
PLAY NOW
Countdown with Bonuses + Free Spins!
date
bonus
Coupon Code
Friday, June 29th
100% up to $400
FIREPOWER
Saturday, June 30th
100 Free Spins on Fat Cat
ALMOSTJULY
Are you ready to catch the winning spirit? Make your deposit today, enter the Coupon code and get ready to ride!
LET'S GO!
We Are Here for You!
Leslie, do not hesitate to get in touch if you have any questions or comments. Our friendly support team is here for you 24 hours a day, 7 days a week! Happy winnings and good luck!
Casino Manager,
Juliet Black
