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Discussion in 'HAPPY BIRTHDAY GIFTS' started by foxyfemfatal, Feb 25, 2010.

  1. foxyfemfatal

    foxyfemfatal Banned

    BY FAR THE WORSE B-DAY EVER HERE IS SOME OF WHAT I WENT THREW TODAY AND GOT NOTHINGAN EMAIL TO VILLENTO BRANDSAfter talking with the rest of the members in the forum I belong to (Nodepositforum.com) I come to feel takin and not wanted especially when I just read Specials </h3>Villento Brands will award discretionary bonuses to its loyal players on various occasions; these include Birthdays, Anniversaries and other special events.And everyone says that is so wrong you not to give out a free chip after all in the short time I have been at your casino I have deposited <table cellpadding="0" cellspacing="0" >Total Credits US $ 492.00 and another $600.00 at Rich Reels so happy b-day to me thanks for the card thats the last of my play money that will be deposited at ether of your casinos[​IMG]GoodByeNOW ONE OF THE 6 CHATS I HAD WITH VEGAS TECH CASINOS NOTE THE TIME STAMP<table width="100%" cellpadding="5" cellspacing="0" border="1" dir="ltr">General Info Chat start time  Feb 25, 2010 11:52:46 PM EST Chat end time  Feb 26, 2010 1:32:12 AM EST Duration (actual chatting time)  00:39:26 Operator  Eric B  <table width="100%" cellpadding="5" cellspacing="0" border="1" dir="ltr">Chat Transcript info: Please wait for a site operator to respond. info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.         EDITED OUT 12 LINES info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. info: You are now chatting with 'Eric B' Eric B: Thank you for contacting customer care , how may I assist you? you: cherie XXXXXXXXXXXXXXXXXXXXXXX 2/25/67 foxyfemfatal@hotmail.com Please fix the error on file of my account my birth date is today Feb 25th not the 27th and I think its in very poor business to say wich is what igorr or w/e his name was to say you have to have made a deposit withen the past 90 day to get a birthday bonus. Check my account for lifetime and tell me how much I have deposited. Vegas Tech group of Casinos is the only one that has made me feel very takin and used and I am very upset at the way you have treated me today Eric B: Please allow me a few minutes to verify your account. info: Your chat transcript will be sent to foxyfemfatal@hotmail.com at the end of your chat. you: and the main reason I havn't deposited much latly is because of the mastercard BS and my tax refund was on a mastercard and now I use quicktender and so I have been playing at the english harbour group of your casinos because they provide Quicktender as a deposit choice Eric B: I'm sorry sir but your birthday in our records is listed as January 27th Eric B: I'm sorry, I mean ma'am you: no it says feb i was just looking at it and i think i know my own birth date its 02/25/67 Eric B: I'm sorry, I meant February 27th you: that is why i am asking you to fix it its the 25th on all the other vegas casinos of yours is it not? Eric B: Ok, In this case you need to send a copy of your state Id or Drivers's licence so we can correct that you: lol why it was a typo and when i have contacted support ever since I was a member I state 02/25/67 and you have never question it you: look at crazy slots info look at golden look at onlinevegas what do those say as my b-day? you: you guys have no problem taking my money but when it comes down to good business frankly you at vegas casino have a long way to go you: good night eric Eric B: I'm really sorry but the casinos are handled separately, you need to send the requested document to change your date of birth. IF I WERE TO TREAT MY CUSTOMERS ON THERE BIRTHDAY THE WAY I WAS TREATED BY THESE PEOPLE WELL THERE WOULD BE A LOT OF UNCOOKED PIZZA AT MY PAPA JOHNS STORE I AM SO DONE WITH THEM ALL GOOD LUCK TO ALL OF YOU 
    Last edited by a moderator: Oct 26, 2014
  2. givennsz

    givennsz BINGO MOMMA

    so sorry to hear this foxy. Just cant believe that the casinos are treating you this way on your special day. You would think they would put a little something in each of your accounts for one to celebrate your birthday and two to keep you as a customer. This just appalls me. Happy Birthday to you!!!! Hope things get better for you. :)
  3. helwin


    I could be wrong, but I have found Rich Reels to come thru in the end, They like it to be their idea as opposed to my asking for a present. Everytime I have had a complaint they have come thru with explanation or compensation. I have deposited there more than the average bear and they do appear to be tight at times. I am the worse when it comes to ruining any element of surprise, and yet they still manage to surprise me.

    SPADEAHOLIC Thinks Too Much

    Foxy agrees helwin read http://www.nodepositforum.com/forum.spark?aBID=89469&p=3&topicID=34307258 
    Last edited by a moderator: Oct 23, 2014

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