Ok we all have our bad support operators but Amaud was fun and I aint telling till the end of this confo what he gave me lol Connecting to server... [Welcome Message]Welcome to the Support Desk. An operator will be with you shortly. Please have your account number ready. Waiting for available agent...Found available agent: Arnaud . You can chat now. Arnaud : Hi Mitch Vierra: Hi AmaudMitch Vierra: did you see my question?Arnaud : No Mitch Vierra: 7sr32598866 Mitch Vierra: How much loyalty points did I have and what tier or level was I on b4 the US change over? If the rewards are now automatic how come I have never seen any comps from what I had let alone free spins?Arnaud : Kindly hold for me while I am going through your account .Mitch Vierra: np tyvm sirMitch Vierra: ?Arnaud : I am still checking Mitch Vierra: ok I just keep getting a pop up asking if I want to keep chatting lolArnaud : Loyalty balance before the new software : 3073Arnaud : Tier SilverMitch Vierra: so is there no level anymore?Mitch Vierra: tier*Mitch Vierra: and have I been credited that 3073 yet?Mitch Vierra: I know your busy take your time sirArnaud : The pts can only be redeemed automatically from 5000 Mitch Vierra: oh I didnt see were it said thatMitch Vierra: okMitch Vierra: last questionArnaud : yes Mitch Vierra: am I suppose to be using http://www.fortuneroom.com/ software not the 7sultans?Arnaud : Your casino account number is kept the same Mitch Vierra: so i can use ether orArnaud : What would you use the software for ?Mitch Vierra: well I got an email from casino desk saying Mitch Vierra: To access the new provider software and login, using your above account number, you need to download and login to the software available from:Mitch Vierra: http://www.fortuneroom.com/ Mitch Vierra: yet I can log into 7sultans fineArnaud : You can go to Arnaud : your casino web site and the system will directly to the Fortune room web site Mitch Vierra: ok but its like a hole other casino download called fortune room onlineMitch Vierra: just asking if I should be using the furtune room online casino or 7sultans or does it matter?Arnaud : Fortune Room is part of Fortune lounge group Mitch Vierra: trying to determin wither to deposit at casino share ,vegas partner , or this casino fortune room group , or villentoMitch Vierra: this hole us thing sure messed thing up lolMitch Vierra: ty Amaud I have takin enough of your time broMitch Vierra: go get some coffee or tea w/e on meArnaud : I was actually enjoying interacting with you Mitch Vierra: lolArnaud : COffee ? lolMitch Vierra: coolMitch Vierra: lmaoMitch Vierra: got a beer here if thats betterMitch Vierra: but I aint sending it over to you last time I tried that fryed my modemArnaud : Beer while i am at work bro Arnaud : I will get fired Mitch Vierra: lolMitch Vierra: but you would be even more plesent to talk toMitch Vierra: lolArnaud : lol Arnaud : drunk Mitch Vierra: lmaoArnaud : do you watch football ( soccer) ?Mitch Vierra: ok my friend your the best support I have ever talked to ask for a raiseMitch Vierra: go GERMANYMitch Vierra: got $100 bux says they go to finalMitch Vierra: bet at intertopsMitch Vierra: there beat up but strongArnaud : Germany did well in the first game Arnaud : against Australia Mitch Vierra: 4-0Arnaud : yep Arnaud : Sa lost against Uruguay Mitch Vierra: oh that why support been so slow latley you all got the games onMitch Vierra: lolArnaud : did u hear about our Vuvuzelas?Mitch Vierra: no havnt turned on tv yet just got home from workMitch Vierra: and I'm BSing with youMitch Vierra: lolArnaud : There is an instrument if i have to call it that way ,shape of horn .Arnaud : it used in the staduim Arnaud : in African style Mitch Vierra: okArnaud : Arnaud : did u check it ?Mitch Vierra: No excessive noise; megaphone, hooters or gas powered horns. Vuvuzelas are allowed.But only unbranded ones. Kuduzelas are not allowed.Mitch Vierra: Here is the full list of prohibited items for the stadiumsMitch Vierra: its in the list cant bring lolArnaud : It is a new product. It is good for the stadium environment and with time it can be up to standard Mitch Vierra: yea but the stadium rules say No excessive noiseMitch Vierra: lmaoArnaud : Rules do not apply every where .Specially if it is an new african fiesta Arnaud : lolMitch Vierra: lmao true true'Mitch Vierra: ok my fiend I gotta go get some food in me ty for your time and if any free things come around send um my way and GO GERMANYYYYYYYYYYYYArnaud : Great tchating to you .Bon appetit He gave me $20 to play with and 30 free spins pays to be nice back -- Edited by Mben on Wednesday 16th of June 2010 09:42:10 PM
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