Hello AllI didn't think to do a screen shot...but wanted to let ya'll know, I have been playing at Cleos VIP, for few weeks, made several deposits, had some nice hits, but never made playthru, but this morning seemed like everything I played was hitting well, but each time I would look at my cashout screen to see what it showed, it wasn't moving a whole lot, since I am so used to RTG's slots its easy just going to see what your playthru requirement left is, so I decided to ask live support, this is what they had told me: <a>Welcome to LiveChat </a> (At CLEOS VIP) JaneSupport Operator JaneHello *******. How may I help you? 8:43 am Hello again Jane, I just talked to you awhile ago asking what my play thru was...Im just confused as to why it's still showing the 72 restriction (which you stated to me earlier, that it goes down as I play) but its at the same number that is where it was when I checked earlier, and I have been winning (and losing)...so shouldn't that number be changing on my screen when I go to my cashier section to look at my account? Can you tell me what it shows now on your end please Jane: it all depends on how much you bet as well the bigger you bet the more it goes down. i will just check your account *******: i would appreciate that, and Im sorry, just confusing to me, as I have been playing & betting....5...10....25 dollar amounts, so I would think that number on that screen should change so the players will have some kind of an idea ? sorry to be a bother Jane: one moment please *******: thank you Jane: okay we have just looked and all seems fine all i can suggest to you is to keep playing as u cannot cashout anything till it is complete and i will look at it again in 30 mins *******: uh...ok.... AND then I left chat, went back to play...on the Wolf Run and had a nice hit, went to check my playthru and it showed around $800 that I could cashout, so I decided to play it down to $700....and that's what I put my cashout request as. Maybe it helped to ask?? I don't know.....LOL Anyways happy about the win, and will keep you posted, maybe we have found a nice casino that will pay us out and also has some FUN games!