Ever hear of winning a tournament that comes with a max withdrawal?

[jumboscampi]

Red Stag again!

I won $50 paid in bonus money not real in a tournament and come to find out that if I end up being fortunate enough to get a withdrawal from it, the freaking max cashout if $160!

I have NEVER heard of this EVER before.

When you win a tournament, ANY tournament, there has never been a max withdrawal place on any withdrawal occurring from it that I have ever heard of.

That's just cheap Red Stag.

It's just always something with these guys you know?

Thought you'd like to know.

I don't know what you can do about this Mben or Pam but it's worth a shot. By the way, I still have to get through the playthrough too now don't I? All that playthrough, whatever it ends up being, I'm sure it's a lot, and only $60 possible after their fees and the banks in Canada's fees.

Classy Red Stag!

Classy

my account # with them is RS0223324651

Thank you,
Leslie

 

[jumboscampi]

Oh, you're going to love this!

I'm investigating this further and thought I would check a "pay" tournament, entry fee is $3.99 which pays in prized of bonus money and guess what!?? THE MAX WITHDRAWAL IS $160.00!! Why would you pay for a tournament only to have a withdrawal limit placed on it?? OMG!

Here's what the customer service guy said about all of that. Regular smart ass about it if you ask me.

I'm done with them now for EVER!

I paid to be limited as per this conversation:

• volume_off
• attach_file
• close

17:31:06
faceMeif I happen to win tournament 38285, what is the max cashout for it?

Leslie Bowman
newjumboscampi@hotmail.com
17:31:11
account_boxLive SupportHey Partner! Welcome to the RedStag Casino! Feel free to ask your question and a representative will be right with you!
17:31:25
account_boxGusHey Leslie
17:31:28
account_boxGusLet me check your account
17:33:15
account_boxGusHow is your day going?
17:34:09
faceMealright I guess
17:34:27
faceMeI'm pretty upset over this max cashout thing
17:34:30
account_boxGusIf you receive a non-deposit bonus, you will be limited to a one-time withdrawal allowance of $160. In the event that your winnings exceed $160 and you choose to request a withdrawal, the additional funds will be deducted from your account.
17:34:56
account_boxGusRemember that this considerate free money
17:35:03
faceMeI am asking about the max withdrawal for tournament 38285
17:35:16
faceMeif I enter it
17:35:30
account_boxGusJust a sec
17:35:57
account_boxGusUnable to locate this tournament
17:36:19
faceMebirds of paradise
17:36:22
account_boxGusOk i found it
17:36:45
account_boxGusYes this prices are free money
17:36:55
account_boxGusthats a 160$ max cash out
17:37:22
faceMeso, why would I PAy for a tournament only to have a max withdrawal placed on it
17:38:05
account_boxGusBut you are paying no more than $3-4 (as an example) to get 150$
17:38:08
account_boxGusIn price money
17:38:25
account_boxGusI think is a pretty fair traid
17:38:25
account_boxGus
17:38:26
faceMeare you kidding me?
17:39:30
account_boxGusIm sorry Leslie, is just an opinion
17:39:44
account_boxGusYou can always make a $25 deposit to get a bonus
17:39:56
account_boxGusIf you win your cashout can be $2000 per week
17:39:57
account_boxGus
17:40:00
faceMeis there a max withdrawal when I turn in reward points?
17:40:28
account_boxGusYes Leslie, Reward Points are consider free money
17:41:22
faceMewhat tournament did I win when I got paid the $50 bonus in my account?
17:42:24
account_boxGusLet me check
17:42:26
account_boxGusBe right back
17:46:04
account_boxGusI would appreciate it if you can hold for just a few minutes while I’m reviewing your account.
17:47:20
faceMeAnd, how much did I pay for it?
17:48:17
Download file - b34994786f0be1b5ce24613b5b27fc5b[1].jpg [jpg] 
17:49:13account_boxGusYou got it On the Cashcow one and you paid $1 entry fee

 

[jumboscampi]

God forbid you play tournament 38302 and win first place of $750 in BONUS money. Max cashout is $160.00

 

[Mben]

Wow, that does suck. After reading through the chat, I doubt there is anything the rep can do.

Reminds me of a question I had for a rep with a different casino/software. They were running a free to enter tournament that had 100 prizes. First place was $2000. 100th place was $20. All prizes had the same playthrough requirements and all had the same max cashout after playthrough was met, that being $100. $100 for the $2000 winner after playthrough was met? smh The rep checked it out and it was just that. Nothing could be done about the rules they had in place. Not exactly the same situation as yours, but close to it.

 

[Mben]

You can look at it this way now though.

You have $160 to try to win more, right? That did "only" cost you whatever fee you paid to get into the tournament (or free entry) and the time it took you to win the tourney prize, and the time it took you to turn the prize into a withdrawable $160.

I don't know. Just trying to make a bad situation seem a tiny bit better for you.

 

[jumboscampi]

that's all I can do. But, I won't be A. playing there anymore after I HOPEFULLY exact some revenge on them and B. Certainly intend on letting others players know about it before they get their hopes up on a nice withdrawal after PAYING for the tournament especially!

Thank you Mben

 

[PMM]

It certainly doesn't seem fair.

I hope everyone is as diligent as you are jumbo about reading all the terms and conditions on tournaments, and deposit bonuses for that matter.

It really pays to educate yourself.