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Discussion in 'PROBLEMS - LET US TRY TO HELP' started by jfedorev, May 25, 2010.

  1. jfedorev

    jfedorev NEW MEMBER

    [​IMG]Belgamo - M ben - any moderator--can you help me ?GO0218062232 i have depositedat least 24 times at go casino i have been on chat numerous times just in regards to the bonus points they promote. i have not gotten a straight answer, neither did any support staff inform me that i must contact them within 24 hours to claim them. i was told on one occasion that they get automaticly credited. ( never seen a penny) i have sent emails and didnt get any response. (very rude)- the support staff working eves all claim that they dont have any authority to credit comps, bonuses, ect.. its all done by computer. There never is a superintendent available when i call. it is fraudulant to advertise these promos and not honor them. Im very upset and disturbed about this. i feel i should be credited for every single deposit that ive made, in regards to the bonus points. it is criminal to lure people to a game of chance and not clearly post the bullshit fine print requirments. Mben-where did you read about having to contact support within 24 hours to claim bonus points ?? can you mediate for me with go casino' to help me get credited the bonus points i have earned ???? PLEASE HELP !!---their sister site golden casino does credit your bonus points daily. they send you an email as well to inform you. Now how is it that the other sister sites dont do the same (though they advertise that) Im fed up with being treated like a contributer instead of a customer.sincerlyjon fedorevjfedorev@yahoo.com
    Last edited by a moderator: Oct 23, 2014

    SPADEAHOLIC Thinks Too Much

    Daily Rewards!</h2>Earn rewards points while you play at GoCasino.com! Every $10 you wager earns you one Comp Point, whether it's from your bankroll, or your bonus. Collect 100 points and we'll drop a dollar credit in your account. Comp Points can be used for wagering on any game with no restrictions. The more you play, the more Comp Points you'll earn. The more points you earn, the bigger the rewards. The value of Comp Points earned increases with each VIP level. You must contact Customer Support in order to claim. Rewards may only be credited after 10:00 AM ET. Until all multiple Welcome Bonuses have been claimed, players will only be eligible for Deposit Bonuses from the VIP Rewards Program. We've pulled out all the stops. Just GO!The expiration times for all promotions listed below are at 12:00 am midnight EDT (GMT-4 hrs).[​IMG] Deposit Bonus: Choose your day of play. Each of the 2 bonuses below can be claimed once every week, on any day you wish. Only 1 bonus can be claimed per day. You must call Customer Support with Claim Code after you've made your deposit to have the bonus credited to your account. Bonus Rules Apply. First 20 Deposits Add-on Bonus: <ol type="1">40% additional on deposits # 1 to 10 (min. $50 to max. $1000) - Claim Code: GO020 60% additional on deposits # 11 to 20 (min. $50 to max. $1000) - Claim Code: GO021 </ol>You must contact Customer Support in order to claim any Go-Getter VIP Rewards.
    Last edited by a moderator: Oct 26, 2014

    SPADEAHOLIC Thinks Too Much

    so if you have made 24 deposits you are level 2 of VIP program"
    more info can be found here"
    P.S. Mben got the information from me :)
  4. Mben

    Mben No Deposit Forum Administrator Staff Member

    Thank you spade for that information for Jon."
    Jon, I have sent off your concerns to the casino rep. Hang tight for a reply from him.

    SPADEAHOLIC Thinks Too Much

    ¬†Oh your so welcome toots other than being here for comic relief always here to help e1 out[​IMG]
    Last edited by a moderator: Oct 23, 2014

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