Here is an example of true %#&!^ ' ing jerks , a so called 'customer care' chat I had about the snail-mail letter I just recieved Today (27th) and the free code i was trying to play when i got home late in the eve,...(or early morning 28th).Even when that issue is resolved and I am considering the deposit offer...well, you can tell they must not want to say with no certain terms just what terms I will be held to...and hang up on me to slip out of answering me! WHAT A$$HOLE$!! I WOULDN T DEPOSIT HERE GUYS, SOMETHINGS WAY WRONG! *also notice how I dont even get a support rep's name? Just says Casino Support ?* Please wait for a site operator to respond.You are now chatting with 'Casino Support' Casino Support: Welcome to Gold VIP Club, how may I assist you? you: you snail mailed me a letter with bonus code 21free for me to use and it is not letting me redeem,...hurry,..letter says it expires today the 28th! you: lol Casino Support: username? you: twin2win Casino Support: ok i tried to redeem it but it is already expired] Casino Support: sorry Casino Support: but you can get 300% bonus on your first deposit you: it says it expires feb 28th you: it is still the 28th you: i just got it in mail the 27th you: just got home to read my mail and came in to use..,,,,, you: it is from client care manager Steve Allen Casino Support: i'm sorry no you: so is WELCOME250 expired as well??? Casino Support: no Casino Support: that you can still use""] Casino Support: it will give you 250% on a deposit you: lol,...so really just a joke mail to get me in here...but of course the other code you gave in the letter is not expired....maybe purpose to send it right at the time it would be expiring you: what is the playthru on 250% and any max cash out? Casino Support: 45 times Casino Support: on the deposit amount you: $25.00 deposit is $1125.00 playthru and u add $62.00 for free for me to try?? Casino Support: exactly you: so no playthru on the bonus amount? Casino Support: no Chat session has been terminated by the site operator.OF COURSE ....THAT IS MISLEADING! Is it NO >>there is a playthru on bonus amount also.....OR.....Is it NO >> there is not a playthru on bonus amount?And I still wanted to know if there is a Max cash out limit.....Just jerks!