Grand Hotel General Overview
Staying true to its name, Grand Hotel online casino offers an indulgent gaming experience with stellar customer service, multiple payment options, and an impressive list of games. Even the website's background image seems as if it has rolled out the red carpet for every player, creating an elevated experience that mimics any brick-and-mortar resort casino.
Discover how to get started at Grand Hotel Casino, what to play, and how to reap the numerous player rewards.
Software and Games
Grand Hotel is a member of the Interactive Gaming Council, ensuring it operates under a fair and honest code of conduct. The site utilizes a 128-bit encryption to provide players with the highest level of security and data protection. Even better, the site is powered by VIPER software, an industry leader.
You'll find many games at Grand Hotel Casino, including favorites by Microgaming. As one of the more well-known developers of virtual online casino games, Microgaming delivers superior sound effects and high-quality graphics for an immersive experience.
Players can enjoy both instant play and downloadable games at Grand Hotel. Your initial software download includes three games, while additional games are downloaded in the background when you sign up to play.
Favorite games available at Grand Hotel include:
- Break da Bank Again
- European Roulette Gold
- Major Millions
- Mega Moolah
- King Cashalot
- Caribbean Draw Poker
- Fruit Fiesta
- Roulette
- Video Poker
- Black Jack
Grand Hotel Casino provides new players with up to $5,560 for free, which is the biggest online casino offer around. To maximize your free signup bonus, you'll need to deposit a certain amount during each of your first four deposits. Here's how it works:
- First deposit: 100% bonus match for up to $100 free
- Second deposit: 50% bonus match for up to $150 free
- Third deposit: 30% bonus for up to $150 free
- Fourth deposit: 20% bonus for up to $160 free
Payout rates at Grand Hotel average around 95 to 96 percent, meaning that loyal customers typically receive their due.
Banking Options
Grand Hotel Casino accepts all major debit and credit cards, prepaid vouchers, bank transfers, and popular e-wallet services like NETELLER, FirePay, Click2Pay, and Skrill. Withdrawal minimums are set at $50 for most methods and $300 for wire transfers. Withdrawals are processed within two business days, and funds typically arrive within three days, unless you select a direct bank transfer, which can take up to 10 business days.
Customer Service
Grand Hotel maintains a 24/7 call center to handle all telephone and email inquiries. Navigate to the “Contact Us” page to review your customer service options. The easiest method for receiving a quick response is to click on the Live Chat, which opens a conversation in a new window.
If you prefer to email your questions or concerns, customer service typically responds within a few hours.
Summary
With so much going for it, there's a lot to love about Grand Hotel Casino. Whether you prefer high-quality video slots, table games, or progressive jackpots, this online casino offers everything a standard casino resort does — but with the added comforts of home. Plus, you can't beat the $5,560 bonus money you can potentially earn during your first year. Experience the sensation of playing in a resort-style casino at home or on the go!
