Have any of you noticed this when playing at Vegas tech casinos?

[SPADEAHOLIC]

Just want to know if any of you have noticed this at all the Vegas Tech casinos when you get short stacked? NOTE THE TOTAL BETS AND YOU WILL SEE WHAT I MEAN info: One of our Representatives will be with you in a moment. The estimated wait time is 30 seconds. info: You are now chatting with 'Darvey' info: Your Issue ID for this chat is LTK61801143327X Darvey: Welcome to Casino Support. How may I assist you today? EH0262716080: Do you have a way of seeing my last oh lets say 16 bets I made in the free tournament City of Gold? EH0262716080: If so what does it show as bet amount made? EH0262716080: I have noticed at all the Vegas Tech casinos that when you are short stacked it takes an extra cent on almost every roll. Darvey: No. Unfortunately not. Not until the tournament is over. EH0262716080: it does it even not in tournaments with my money EH0262716080: I am going to make a deposit and take screen shots EH0262716080: In my opinion thats unfair gamming not to mention theft. EH0262716080: please look into it Darvey: Ok. I understand. Darvey: Please make us a screen shot. EH0262716080: ty for your time Darvey: You are welcome. info: Your chat transcript will be sent to mhsinsp_@hotmail.com at the end of your chat.

 

[Mben]

Well, if I did the math right, there were only a couple of screenshots where they took a penny or two, even. "
"
The last couple of shots were right on the money. "
"
Are you sure you didn't miss a couple of shots in between the ones that look like they took a penny? lol Just kidding."
"
If this is really going on, imagine what one penny per spin per thousands of players would add up to. Hmmmm????"
"
Something for you to get to the bottom of, spade.

 

[pheapgirl]

Yes!!!!I noticed that too...hmm..... hope they get that fixed

 

[spunky75]

I have noticed it as well but only in the tourneys. I also noticed it at the GO group so maybe it is a glitch in programin...yeah right.

 

[SPADEAHOLIC]

OK everyone my bad please read:"
"
Thank you for contacting English Harbour."
"
We would like to inform you that we have reviewed all the screen shots you have send in. Only on the first one you were playing with all the paylines activated. On the remaining 15, you were playing with only 1 active payline. As written in the rules, the bonus or scatter images must fall on an active payline in order to trigger or to pay a combination. With only one line activated it is difficult to receive a good payout. Please check the rules of the game and you will find the 25 charts with all the 25 paylines which show all the combinations."
"
"

 

[Mben]

Spade, help me understand this because now I am totally confused."
"
Take just the first 2 screenshots. Your balance is .61 and you place a one line wager at a penny. Your next screenshot shows you didn't win on the one line but your balance dropped by .02 and left you with .59. "
"
Are there scatters in the first 2 shots that I am missing? But even so, if you landed scatters and they pay when they land on active paylines, like the reply from EH says, it shouldn't have affected your .61 balance and dropped you to .59. "
"
.61 minus .01 bet = .60 if you didn't win anything. "
"
What am I missing here? A mathematics degree from Harvard?

 

[SPADEAHOLIC]

Mben wrote: Spade, help me understand this because now I am totally confused.Take just the first 2 screenshots. Your balance is .61 and you place a one line wager at a penny. Your next screenshot shows you didn't win on the one line but your balance dropped by .02 and left you with .59. Are there scatters in the first 2 shots that I am missing? But even so, if you landed scatters and they pay when they land on active paylines, like the reply from EH says, it shouldn't have affected your .61 balance and dropped you to .59. .61 minus .01 bet = .60 if you didn't win anything. What am I missing here? A mathematics degree from Harvard?

 lol i knew the multi SS would make you think M but only SS 9.jpg is .01 less but per T&C of Vegas tech casinos if a max bet is not made .01 is removed on the 5th role i guess lol

 

[Mben]

NOW my head is hurting! lol"
"
Which one is jpg 9? "
"
Also, their T's and C's state that if you don't place a max bet by your fifth spin on a game, they are gonna take a penny away from you???? WTF??? (sorry for the language, but that is unreal)

 

[laurab09]

I have seen my screen change right before my eyes with the go group they are the cheaters they ban some players for having more than 1 account and they wont ban you as long as you make deposits but as soon as you stop depositing they ban you I wont deposit with them anymore

 

[tamaroa]

I've seen a penny disapeer more than once with EH group. I've also contacted live support with no luck. My guess is that if we all loose a penny here and there, they are raking in some bucks. Mben , what would be the best way to bring this to their attention as a group perhaps?

 

[Mben]

tamaroa wrote: Mben , what would be the best way to bring this to their attention as a group perhaps?

When Belgamo has a moment, I will discuss this with him and then have him contact the reps (if he feels it is valid, of course).  

 

[tamaroa]

TY TY TY       

 

[imakin1]

Dont we give enough willingly ?If they need the money that bad, maybe we should all send them a penny. Now what is that address?"
"
A penny taken is a penny not earn,"
"
gl all"
imakin1

 

[tweety65]

Same thing has happpened to me. I've never looked into it but i'm glad you brought it to their attention!!!