NEW $2008.00 free spins , 1 hour deal

[belgamo]

IN FROM MY SUPPORT MECHANISM,ALERTED HIM TO THIS THREAD ABOUT PLAYERS HAVING PROBLEMS Hi there,Thanks for this feedback - I will make sure that it's passed on to the relevant parties for investigation and resolution.In the meantime, I would suggest that you tell your members to contact Casinoshare Support via e-mail, telephone or live chat directly. The full list of contact numbers and addresses is available at http://www.casinoshare.com/Support.aspx .Regards,Lawrence.

 

[cacory]

I have tried to call, email and live chat. There is no resolve. I tried every email they have and they all got returned. If anyone else has better luck, please let me know.

 

[Mario]

Hi All,"
"
Hope that you all find this message well."
"
We can confirm that we did have some issues on Friday 14th were players could not see the games due to script errors but can confirm that these issues were resolved and that there should be no further issue in this regards."
"
I please would like to ask that should anyone experience a problem with the FreePlay to contact me directly and a full investigation will be made into your query."
"
Also for us to be able to pinpoint and find a solution on these queries I need to ask the following from you as well."
"
Which browser are you using with version number?"
Operating system:"
System specs:"
"
And if possible a screenshot of the actual issue in question."
"
Please do forward your account details as well as the above mentioned information to me and I will gladly investigate and respond to you with the resolution."
"
Hope to hear from you all soon in order to get this matter resolved."
"
Many thanks"
Mario "
Customer Service Manager"
"
mario@playshare.com"

 

[virgie]

this is cool, so nice that he became a member of ours also, i think it is great that we have such a great group, that they came through for us, thanks to all of you here, sure makes life a little fun when things are just there,v

 

[talkintaco]

Wow! I agree Virgie....personalized customer support brought straight to the forum!!! Now that's what I call good service..LOL"
"
later,"
taco

 

[Sookie]

Thank you Mario, for your above and beyond customer service. Customer service is the # 1 priorty for any business because it leads to customer satisfaction and customer retention. You are proving to your customers that they are #1. Thanks again! -- Edited by Micheleben5 at 18:56, 2007-12-18

 

[brneyesblue]

i think its great that someone from that casino responded here in the forum ...but i have emailed with all the details asked for and have yet to recieve any response, so i will have to pass on the great service award ....for now.

 

[belgamo]

If you are still having problems , email Mario from casinoshare at mario@playshare.com 

 

[brneyesblue]

well i am IMPRESSED...and here to add my award for customer service as well to CasinoShare. i recieved an email from mario and after logging in the freeplay has reset!!!! i will be trying again this afternoon and will be sure to let everyone know how it goes. just wanted to put up this post to give my kudos for the quickness with which their support handled the issue

 

[virgie]

that is great, ho ho ho, did real good for me, i tried the other but lost, got my money up to 200 on it, so just a thought and keep trying and have fun.thanks Mario, for your great help!

 

[Sookie]

I have had my Casino Share account for a few months now but have never deposited. I logged in when the promo went live and saw nothing. I logged in again last night and was able to play the free $2008 promo ! I played for about 53 minutes and then I got a connection error. I was still connected to the internet though. Anyway, by the time I got connected again to the casino, my time was up. I did get a message that I had $$ from the promo play. I don't know how much but I will check to see if it would be worth depositing the $50 to collect it.

 

[tjioehan]

hai guy 's i have Casino Share account for a few months now but have never deposited. I logged in when the promo went live and saw nothing. I logged in again last night and was able to play the free $2008 promo ! keep trying logged all time and (ask customers servis and sent them email) who know u get that. i do it may be more then 20 time and last night i get that. good luck guy's

 

[AceAndyAce]

Same here

 

[talkintaco]

Good Luck to you all!!

 

[talkintaco]

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[freecash]

Was not going to post until I got my winnings. I took part in this offer , got the max cash transfer and then played for hours. I built my balance up by playing spring break, thunderstruck, and ho ho ho , after having wild swings both ways I was able to finally cashout 2600.00 on thursday , and I got my money today, YAHOO !!. I will go back later today and put a little in, I have played at a lot of the microgaming casinos and I think this one has some of the loosest slots. Now I can afford to get a better car, mine is in pretty bad shape. Good luck all!

 

[AceAndyAce]

Damn, that's F**** GREAT I cant denie i'm a little bit jealeous, because i never win such money.But, WAY TO GO!

 

[Sookie]

Congratulations freecash !!! Your name says it all !!!!!!!! WAY TO GO ! I think I am going to go claim mine now. I have a bonus waiting they said, but can't find out how much until I deposit the $50

 

[virgie]

the bonus screen for this is jumbo, you cant see the end of the right side, so you have to push expert mode or you cant play, LOL!! too funny.... i think they are still having problems. cant see what you won but have to keep an eye on how many credit you have.-- Edited by virgie at 21:51, 2007-12-30

 

[belgamo]

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