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Discussion in 'PROBLEMS - LET US TRY TO HELP' started by tmomma, Nov 5, 2008.

  1. tmomma

    tmomma NEW MEMBER

    I deposited 100.00 at Cool Cat. used a code(freeski480) I played the amount it said to, and still had 5000.00. So now i have to copy my Drivers Lic--Copy of my light bill---Copy of any Credit Card i used---Fill out and Fax Paper back to them. But instead of it taking 7 to 10 days like it said on the site, now its 20 days.Keep you updated on wene or if i get my 5000.00.
  2. ohbhave


    well tmomma, all you can do now is sit back and cross your fingers, lets hope they make good on cashing you out.  Belgamo has been warning all of us forum members about being cautious about where we deposit and play.  unfortunately, cool cat casino is not a very reputable casino when it comes to cashing players out.  take a look at Belgamo's thread regarding this issue:http://casinocashgiveaway.activeboard.com/forum.spark?forumID=89469&p=3&topicID=17921719
    Last edited by a moderator: Oct 23, 2014
  3. krystalkitty

    krystalkitty Guest

    Good Luck! I faxed my stuff at LEAST 5x and they NEVER received them even though my fax said it went thru! I loved that casino until I had enough to withdraw and I couldn't cuz they didn't have my info!!!! Would love to see you get your winnings!!
  4. ohbhave


    i went ahead and contacted cool cat's customer service to find out what your max cashout is for the coupon you used. this is what i found out:Thank you for using our LiveChat Service. This is 'Jensen'. How can I help you? none: hithere Jensen: hello there none: can you tell me what the max cashout is for freeski480 Jensen: FREE SKIING Jensen: 480% BONUS Jensen: Slots and Keno ONLY! Jensen: 30X Playthrough Jensen: 10X Max Cash-Out Jensen: Redeem: FREESKI480 none: ty tmomma, your max cashout is only $1000 ($100 x 10). 
    Last edited by a moderator: Oct 23, 2014
  5. tmomma

    tmomma NEW MEMBER

    this tmomma,,,,,,,,,i call coolcats 1888 number. but now its out of order , they do give you another number , but dont call it. it cost you $9.00 for the first minute and$1.oo for each other min.

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