I just wanted to say that Slots Capital left an ugly taste in my mouth with this bonus. I have only played here once before when I opened my account but I am a VIP player at their sister casino Desert Nights and a depositor as well at Slotocash and Miami Club. I redeemed this bonus playing online and after a few spins I started receiving an error. I then downloaded the software only to continue receiving this strange error. At this point I logged out and gave it some time before trying again. Of course I ran out of time and did not get to continue playing so I contacted chat who advised that she would forward my problem to the proper area and that I would receive a reply within 24 hours. This was on May 23rd and as of today still no reply even after sending 2 more emails regarding this error. I expected a whole lot more from this group and cannot believe they would treat a player like this. It's just plain unacceptable... Susan: Welcome to Casino Support. My name is Susan. How may I assist you today? <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />you: Hi Susan, I was playing with a free bonus to play wild carnival and kept getting an error. The error number was 30592870... I logged out and waited a little bit and when I logged back in I was advised I reached a time limit for my bonus... <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />Susan: May I have your username please <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" /> <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />Susan: This promotion has expired <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />you: I was in the middle of playing it when I kept getting errors <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />Susan: My sincere apologies about this however the bonus can only be activated once. <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />you: That does not seem very fair since the program kept giving me error messages... I have video of me trying to play to show you if that will help <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />you: Again, I was advised in the error mesage as well to contact support if the issue continued which is what I am doing <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />Susan: I understand this however the system would not allow me to credit another bonus at this time <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />Susan: I will have this sent to the relevant department for further review on what can be done <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />you: I would greatly appreciate that... <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />you: Should I expect an email reply? <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />Susan: You should receive this via email. <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />Susan: You may contact us back within 24 hours if you do no receive this. <br style="color:#000066;font-family:Verdana, Geneva, Arial;font-size:11px;" />you: Ok, thank you...
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