Steve: Welcome to Lucky18 Casino. How may I assist you? patrick8: Hi Steve Steve: hi patrick8: Just checking in - I assume that there is nothing new in the investigation as to where my wire transfer went? patrick8: patrick8 patrick8: firstname.lastname@example.org Steve: Please hold on just a moment, I will check your account.... patrick8: it's only been 3 months, so... Steve: i am sorry there is no update on your withdrawal. You will be notified as soon as we receive information on your payout, Once again i apologise for the time it has taken, patrick8: How long does it take to get me the name of the bank that sent the wire transfer and the transaction number? Is 2 weeks reasonable? patrick8: because it has already been over 2 weeks Steve: i know it has been over 2 weeks, I will contact the withdrawal department and will inquire the whereabouts of your withdrawal. patrick8: it's been over 2 weeks since requesting that information - it's been over 3 months since I requested the withdrawal patrick8: that isn't acceptable under ANY circumstances patrick8: if they don't want to pay me, just tell me and I'll go away Steve: We will pay you, you will be receiving your payout patrick8: of course, I'll tell EVERYONE never to play here, but... patrick8: Steve, I realize that it is out of your hands, but if you didn't get paid for 3 months, I doubt if your patience wouldn't wear thin patrick8: 2-3 weeks is too long. 3 months is a slap in the face Steve: We do pay our players, some withdrawals do take longer than others, patrick8: I don't want to get you in trouble, but I hope that you can see just how ridiculous this is patrick8: 3 months isn't long - it's ludicrous patrick8: no one stays in business operating like this Steve: Players have been receiving their withdrawals, I will contact you as soon as i receive an update, patrick8: Will you contact me either way? I haven't heard anything from anyone in weeks Steve: I will contact you, can you please confirm your email address? patrick8: email@example.com Steve: ok thank you patrick, patrick8: Thanks steve - I know that it is out of your hands, but it makes all of you look shady patrick8: and I know that you don't deserve that Steve: Thank you, I will do what i can to help you with your withdrawal.