Use Your Smartphone To Access Your Room At MGM Resorts

[Mben]

Guests staying at some MGM Resorts International properties in Las Vegas will now be able to access their room using a smartphone.

Digital keys through the MGM Resorts mobile app will be available for M Life Card members staying at Bellagio, Aria, Vdara, MGM Grand, Mandalay Bay, Delano Las Vegas, Park MGM and Luxor, the company announced today.

The convenience upgrades also include room reservations and check-in through the app.

“We are committed to developing and utilizing technology to better serve our customers, and our company’s new user-friendly app does just that,” said Kelly Smith, the company’s senior vice president and chief digital officer, in a statement. “We know, for example, the arrival experience sets the stage for an entire stay, so we designed the app to expedite check-in and elevate the process to be quicker and easier. The app will continue to evolve, adding more value for our guests.”

Guests using the app will be notified on the day of arrival when their room is ready. They can access their room key digitally or print a key at a check-in kiosk. When it’s time to leave, the app also allows for a quick checkout.

The app, which also displays events throughout town, allows for reservations to be made at restaurants and show.

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[Mben]

I laughed when I read this recalling a not so fun memory.

This would have come in handy at 4 am when I tried to get into my room at Caesars one trip but didn't have my room key because I forgot to grab it before leaving. Because I wasn't a registered guest of the room, the front desk couldn't give me a key. So I found a corner somewhere in the casino to cry (the effect of being drunk lol) because I couldn't get a hold of any of my people to let me in the room. We all got separated at some point in the night. Which was ok because I knew my way back "home". After I composed myself, I asked the front desk to have someone let me in the room with them where I would show them all sorts of paperwork, ID, etc. that had my name on them. That worked. They let me in and I passed out.

I would never walk out of my room without my phone in my hand that's for sure! lol (As soon as I got my room, I would have loaded the app and gotten myself access to the room using my friend's info or something like that. )