What the hell is wrong with iNetbet? =/

[just_gabe]

Some weeks ago I deposited $50 got another $50 bonus and went through the wagering ending up with $120 (playing BJ btw), requested a withdraw and only got $50.  I've sent them like 3 times asking what happened to the other $70 and still no response, is this casino like, rouge or something? or does it have a history of not paying its players their winnings? =/I wonder if anyone can help...

 

[ishin]

iNetBet is really good at enforcing the fine print rules and implicit non-written rules hidden in their terms/conditions."
"
Do you remember exactly which bonus you took? From your description, I am assuming you played BJ with a bonus that didnt allow for BJ and upon w/d they voided your winnings and returned your deposit. Its bs, I know."
"
I know, it sucks even more is when they dont return your emails and simply leave you hanging. asses.

 

[mixx]

Sounds like the bonus was non-cashable so they deducted it. InetBet is definitely not a rouge casino. They are one of the best besides the fact that they don't have live chat. I'm not sure what happened in your situation. I'm just guessing...

 

[Sookie]

Yes they are not rougue but they have the worst customer service ive ever seen ."
I takes forever to get a response and if that one doesnt fully answer your question-you have to start waiting all over again for the next answer."

 

[rebago]

I don't play there anymore. They won't answer emails and that is the only way to talk to them? No thanks.

 

[13mar13]

Take the same decition Rebago, they want answer mine too. And live chat

 

[just_gabe]

@ishin: the BJ was actually allowed, I always check the T&C of the bonuses and also it was cashable bonus and again, I checked the T&C and they specify so.  Even if they changed that at the last minute there's still $20 left to be paid =/  And yeah, they are not a rouge casino since at least I got my initial deposit back, but it still sucks... 

 

[ishin]

just_gabe wrote: @ishin: the BJ was actually allowed, I always check the T&C of the bonuses and also it was cashable bonus and again, I checked the T&C and they specify so.  Even if they changed that at the last minute there's still $20 left to be paid =/  And yeah, they are not a rouge casino since at least I got my initial deposit back, but it still sucks...

Yeah, they are mos definitely not like how they were in the past.  They pulled the same shit on me this last time...no replies to my emails, they just went into non-response mode.  A-holes...wtf?And in my opinion, there is no reason why iNet, like any other reputable casino, can't have live support, either via phone or chat.  its bsYou might try contacting the manager through CM Forum.  In past, I've quickly been able to get things moving that way.  But even this last time, Emily the manager there, didnt reply to my pm...bioootch...i havent made a single deposit at iNetBet since.

 

[mixx]

bioootch! On the serious tip, they do have other RTG casinos that surpass inetbet in many categories. Just can't beat the $2 minimum deposit!!!

 

[just_gabe]

mixx wrote: bioootch! On the serious tip, they do have other RTG casinos that surpass inetbet in many categories. Just can't beat the $2 minimum deposit!!!

 Oh yeah! Aladdin's Gold comes to my mind...in fact the whole Club Worlds Casino group is just amazing with their promotions and their support.  A prime example of how a casino should be! =/

 

[ishin]

just_gabe wrote: Oh yeah! Aladdin's Gold comes to my mind...in fact the whole Club Worlds Casino group is just amazing with their promotions and their support.  A prime example of how a casino should be! =/ 

ditto.By the way, any news regarding your situation with iNet?  Still leaving you in the dark?

 

[just_gabe]

FINALLY! got the remaining $70 after a lot of bitching and sending and resending emails! but still I will never ever deposit there again!

 

[ishin]

just_gabe wrote: FINALLY! got the remaining $70 after a lot of bitching and sending and resending emails! but still I will never ever deposit there again!

Sweet...good for you.  Did they ever give you an explanation as to why they withheld your $70 to begin with?I'm with you, I decided to not deposit there after the last time they ignored my emails.  The world is definitely not short of any RTG casinos...so no worries.

 

[cat034]

i havent deposited at any of the world groups yet but im keeping them in mind for future reference. i am soooo glad you got your money back gl