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Discussion in 'GENERAL DISCUSSION' started by casey333, Apr 18, 2010.

  1. casey333

    casey333 MEMBER

    hi im new to the forum and id like to have some opinions or help on these subjects.. first ive seen that surprise bonus on my welcome screen two times now and it says call support to redeem well after i called both times they declined my surprise one person said i need a code the other said it was just a ad put in there. i now know to record a code if its there but it said we have a surprise bonus for you. that doesnt sound like a typical ad. ive also been awaiting a cc refund that was promised to me last week om moday i was told it got processed.. its now sunday!!1 and ive been offered a 100% bonus as a curtisy for my issues that they have put me through and when i deposited and called to redeem it they said you dont qualify and to call back when the person is there who promised it to me, well 3 days later i get that person finally on the phone and they cant redeem it because it passed 48 hours!!! i truly love to play here and ill spend literally thousands but im very sceptical because i keep getting pushed to deposit for specials but then declined. not to mention they wont comp my acct for there mistakes or hold up the little offers they say they'll give me what should i do? i have no codes for anything but the min of 50 deposit and i still havent recieved a 25 dollar refund thats been processed 7 days ago......."
    help with this anyone
  2. Sookie

    Sookie Mother of Cats

    You are talking about Online Vegas arent you hun?
  3. casey333

    casey333 MEMBER

    this is for the online vegas and the refund is for my go casino its craziness i tell you. TODAY IS WED THE 21 THEY SAID THE ISUED MY 25 $ REFUND THE 12th still no word the bank said it should be seen by them by now but go says 7-10 business days. so i have no choice but to wait. i cant even get a nd bonus for all my hassles from them nor will they accept the two codes i had. its a crazy situation. but the benefit of a doubt ill hold til jt due time because i do like there software."
    OV0141050590 GO0368644431
  4. trishobryan

    trishobryan WELL KNOWN MEMBER

    I'm sure it isn't what you may want, but it is very difficult to get freebies from support there, but it is a lot easier to get free tourney entries. You might try asking them for tourney entries for all your troubles and patience. If will at least give you something to play, and prizes are awarded pretty quick for them."
    Good Luck! Sorry to hear you are having trouble.
  5. Mben

    Mben No Deposit Forum Administrator Staff Member

    casey333's issues have been addressed and can be read <a href="forum.spark?aBID=89469&p=3&topicID=35343089" target="_self">here</a>.

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