• Welcome to No Deposit Forum! Please log in to continue. New members please register here. New Member Registration

Croco Casino

eppa56

WELL KNOWN MEMBER
I can never get my debit cards to work at Croco even though Postepay debit cards is one of the deposit options...so far noone seems to be able to tell me why debit cards won't work...help please
 
  • Like
Reactions: dji420 and Mben

Mben

No Deposit Forum Administrator
Staff member
I can never get my debit cards to work at Croco even though Postepay debit cards is one of the deposit options...so far noone seems to be able to tell me why debit cards won't work...help please
eppa, I need your log in for Croco so I can see if the rep can look into it.
 
  • Like
Reactions: dji420

Mben

No Deposit Forum Administrator
Staff member
@eppa56, I'll let the rep know.

Did their customer support supervisor contact you? The rep said they were going to.
 
  • Like
Reactions: dji420

Mben

No Deposit Forum Administrator
Staff member
@eppa56 Ok. I've let the rep know.

I let him know that support still needs to work with you because this isn't something he himself can fix, unfortunately.
 
  • Like
Reactions: dji420

Mben

No Deposit Forum Administrator
Staff member
I let him know that support still needs to work with you because this isn't something he himself can fix, unfortunately.
Update...

@eppa56, our rep is having the CS supervisor get in contact with you again. He can see what's going on in the back, but said what I said basically, that he can't fix it, that CS is in control of the systems that can assist you.

Now you are in contact with someone higher up on the customer support ladder, so whether they get your card(s) to work or not is one thing, but hopefully you get an answer as to why not if they can't get them to work. Of course, the best resolution would be a successful deposit after all is said and done. Again... fingers crossed!

Do let me know the final outcome when it becomes final. Good luck! :)
 
  • Like
Reactions: dji420

eppa56

WELL KNOWN MEMBER
No Mben ...they keep sending me the usual email with details as to what to use to deposit but no response as to why the Postepay won't work
 
  • Like
Reactions: dji420 and Mben

Mben

No Deposit Forum Administrator
Staff member
@eppa56, the rep is going to take this up with the casino manager again.

I feel it's going to end up being that they have options you can't use, and the option you have isn't working, but they can't give a reason as to why the financial institution is blocking the transaction. It may not be a question they can answer, or fix.

Let's see what the latest is the rep gets from the manager though.
 
  • Like
Reactions: eppa56 and dji420

Mben

No Deposit Forum Administrator
Staff member
Mben when your talking to the rep next time, tell him I tried using a new C/C and that didn't work either..so annoying
I've let the rep know that even a new CC didn't work.

I've asked him to get someone to take your money. You'd be happy giving them your money, the casino surely would be happy taking your money, and I'd be happy to close this thread on a good note. lol
 
  • Like
  • Haha
Reactions: dji420 and eppa56

eppa56

WELL KNOWN MEMBER
I've let the rep know that even a new CC didn't work.

I've asked him to get someone to take your money. You'd be happy giving them your money, the casino surely would be happy taking your money, and I'd be happy to close this thread on a good note. lol
:biglol:
 
  • Haha
  • Like
Reactions: dji420 and Mben

Similar threads

Forum statistics

Threads
36,118
Messages
189,789
Members
20,984
Latest member
rafael1216